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PayPal 0870 number (Read 102,725 times)
irrelevant
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Re: PAYPAL states FREEPHONE 08707 307 191 !!!
Reply #45 - Jan 30th, 2008 at 7:48am
 
That's their Dublin contact number.  15p/min weekday daytimes on BT option 1. (10p/min elsewhen.) 

It's obviously somewhat cheaper on most alternate providers (1p/min on 1899) but still not exactly 'freephone'.
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jrawle
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Re: PAYPAL states FREEPHONE 08707 307 191 !!!
Reply #46 - Jan 31st, 2008 at 10:04pm
 
jgxenite wrote on Jan 29th, 2008 at 6:29pm:
Oh, I shouldn't worry - I've already notified them that they are falsely advertising the 0845 Paypal Mobile number as "toll free", and they have promptly ignored my email. You can try contacting them but I suspect they'll just ignore you too.

The thing is, in the States, all these numbers would be toll free, which is probably why whoever wrote that page is getting confused. It's only in the UK that we have this culture of rip-off numbers. It must be an alien concept to the Americans.
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jgxenite
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Re: PayPal 0870 number
Reply #47 - Jan 31st, 2008 at 10:07pm
 
PayPal clearly has UK and Irish-based operations, so they should know that these numbers aren't toll free (or could notify the person updating the UK pages to inform them of this if they happen to be based in the US). The fact that they do not respond to emails from customers (or continue to ignore them) just shows how much they care about this issue...
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mikeinnc
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Re: PayPal 0870 number
Reply #48 - Feb 1st, 2008 at 3:42am
 
Quote:
The thing is, in the States, all these numbers would be toll free, which is probably why whoever wrote that page is getting confused. It's only in the UK that we have this culture of rip-off numbers. It must be an alien concept to the Americans.


I can absolutely assure you it is. Many friends have told me there would be a second Revolutionary war if the telcos tried it............. Grin

However, it does look like they use a normal number for their Service Center - 1-402-935-2050 (a U.S. telephone number)

(As I am currently outside the US, that might be a number in recognition of my non-US IP address. It's unusual for US organisations to NOT use 1-800 numbers)
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martinuk777
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PayPal "Freephone" number
Reply #49 - Mar 5th, 2008 at 10:10pm
 
Quote from PayPal Help/Contact Pages

"For general PayPal account inquires, please call us on freephone 08707 307 191"

Surely an 0870 number can't be Freephone or I'm I behind the times with my understanding of such numbers........?
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« Last Edit: Mar 5th, 2008 at 10:13pm by martinuk777 »  
 
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oldharryrocks
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Re: PayPal "Freephone" number
Reply #50 - Mar 6th, 2008 at 2:56am
 

No your right it cant be a Freephone , in fact  the issue has already been discussed - see above.

~ Edited by Dave: Thread joined to existing one.
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« Last Edit: Mar 6th, 2008 at 8:38pm by DaveM »  
 
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martinuk777
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Re: PayPal 0870 number
Reply #51 - Mar 10th, 2008 at 3:27pm
 
Thanks Dave

I'm going to drop a line to OFCOM, see if they'll force them to change their page. Totally misleading and deliberate I would imagine. Tiny point really but it's the damn principle involved.
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