Got the following from Able Label Ltd today.
[email]Dear
Thank you for your email.
When we introduced our 0870 numbers many years ago we were told that it would cost customers the same as if they had telephoned our 01604 numbers. We would never have introduced 0870 numbers if we thought customers would have to pay more. Indeed, this is why we rejected the option of having an 0871 number.
However, we have been following recent press reports with interest because the telecommunications market has become so competitive it seems that most (if not all) call providers now exclude 08 numbers from their discount schemes - even 0845 numbers are excluded which are supposed to offer customers "local" tarifs.
We are currently looking into how quickly we can change everything back to our 01604 numbers. It will take many months to update all of our sales literature, letterheads etc. and especially our newspaper adverts because it costs so much to make even the smallest changes we may have to leave the newspaper ads until there are other changes to be made at the same time.
In the meantime, it won't cost you any more to order on-line at
www.able-labels.co.uk or you can ring us on 01604 810781 or fax us on 01604 811251.
Once again, thank you for taking the time to write to us with your comments. I hope you will reconsider your decision of not doing business with us.
Yours sincerely,
Phillip Dickenson
Director
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