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SAYNOTO0870.COM › Main Forum › Geographical Requests › Vodafone Customer Services

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Vodafone Customer Services (Read 115,519 times)

rsheridan Newbie Offline Posts: 7	Vodafone Customer Services Feb 20^th, 2005 at 2:16pm Vodafone UK have just announced a new number and yes they've gone to 0870 in fact its 08700 770020. Does anyone know their geographical number?
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Vodafone UK Reply #1 - Feb 20^th, 2005 at 2:45pm Lacking some basic information. Yes we know who Vodafone are, but which department is the 0870 for? Are you saying that the previous number was a geographical one and has been discontinued? Do the numbers in the database on this site not get you there?
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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: Vodafone UK Reply #2 - Feb 20^th, 2005 at 7:11pm I think that they're after the Vodafone Shop, Online Store, Customer Support Team Helpline !?
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rsheridan Newbie Offline Posts: 7	Re: Vodafone UK Reply #3 - Feb 20^th, 2005 at 9:32pm yes thats what I'm saying Vodafone now has a non-geographical number. The new number I quoted was the number sent to me in an email for their Customer Care Team
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bill Ex Member	Re: Vodafone UK Reply #4 - Feb 20^th, 2005 at 9:45pm Quote: The new number I quoted was the number sent to me in an email for their Customer Care Team A misnomer if ever there was one. 'Customer Don't Care Team' would be more approproiate if they've now changed to a rip-off 0870 number.
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Pete Newbie Offline May the 4's be with you Posts: 1	Re: Vodafone UK Reply #5 - Feb 22^nd, 2005 at 12:49pm I got caught by the non-service too - Voda 'change number line' of 0870 160 3020 - nothing comes up with SNT0 search. P
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geranium Newbie Offline Posts: 1	Re: Vodafone UK Reply #6 - Feb 22^nd, 2005 at 3:04pm The geographic number that I used for Vodafone last week still seems to be working at the moment. That is 01635 689210 however they were less than helpful when I did phone them and tried to get me to phone an 0870 number.
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rsheridan Newbie Offline Posts: 7	Re: Vodafone UK Reply #7 - Feb 22^nd, 2005 at 3:18pm Thanks Geranium. I'm sure if enough people complain at their 0870 number, hopefully the'll do something about it!
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DaveM

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Du vin, du pain, du
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Vodafone - Customer services
Reply #8 - Sep 20^th, 2004 at 6:00pm

The number we had for Vodafone Customer sevices (01635 687423) is no longer valid, and a couple more besides that are also not working. Undecided

Has anyone got new numbers to access them please. The Customer sevices NGN is 08700 700 191

Vodafone addresses:-

Broadway House, 4-8 The Broadway, Newbury, Berkshire RG14 1NX
Tel: 01635 33251 (Switchboard)

Woodlands, Bartholomew Street, Newbury, Berkshire RG14 1JL
Tel: 01635 550000 (Switchboard)

It stops hurting when I stop banging it against the wall !!

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pauld Junior Member Offline Posts: 74 Newport, South Wales Gender:	Re: Vodafone - Customer services Reply #9 - Oct 20^th, 2004 at 6:50pm I have the following numbers for Vodafone - I haven't tried any, maybe you'd like to try [the good news that they are all freephone numbers]: 0500 123123, 0500 505506 0800 242242, 0800 435720, 0800 443377, 0800 501500, 0800 525116, 0800 535535, 0800 555453 0800 101 1125 I think 0800 501500 might be their HQ.
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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: Vodafone - Customer services Reply #10 - Oct 20^th, 2004 at 7:35pm Thanks Paul I'll give them a test and post any that come up OK
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Chick Lunchbox

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Re: Vodafone - Customer services
Reply #11 - Oct 26^th, 2004 at 9:29am

I tried some of the above numbers but they all appear to bvelong to specialised business units.

The Vodafone site gives no useful geographical number, but in the small print for PAYG customers is a Voda-style number 07836 19 19 19 'for customers calling from overseas'

Whilst this is not free, many users will have X-net bundled minutes on other accounts that can be employed for a customer service enquiry more cheaply than Voda's 0870 rate.

« Last Edit: Oct 26^th, 2004 at 9:31am by Chick Lunchbox »

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Heinz Ex Member	Re: Vodafone - Customer services Reply #12 - Oct 26^th, 2004 at 9:56am Quote: The Vodafone site gives no useful geographical number, but in the small print for PAYG customers is a Voda-style number 07836 19 19 19 'for customers calling from overseas' 07836 1xxxxx numbers are charged at (would you believe) 'National Rate' (i.e. the same as 0870 numbers) by BT.
Back to top	After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015 IP Logged

dorf

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I hate Qs on Premium NGNs

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Re: Vodafone - Customer services
Reply #13 - Oct 26^th, 2004 at 12:36pm

But surely this is another example of the confusion which now reigns? Where is there any official provision in the current numbering system (supposed to be the New Numbering System which is not being enforced by Ofcom) for any number designated a "National Rate" number in the category beginning "07"? I have not been able to find any!

« Last Edit: Oct 26^th, 2004 at 12:37pm by dorf »

Ofcom are completely ineffectual

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BobRob Newbie Offline I pay for 0870 or 0845 numbers .... ball**** Posts: 9 Nethy Bridge Gender:	Re: Vodafone - Customer services Reply #14 - Jun 2^nd, 2005 at 7:50am I note that this thread did not end in a satisfactory conclusion. I have found that the geographical number 01635 332 51 (an unusual BT 10 digit number) does work as at 1 June 2005. Perhaps the database ought to show this only.
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