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SAYNOTO0870.COM › Main Forum › Geographical Requests › BT Broadband Technical helpdesk

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BT Broadband Technical helpdesk (Read 9,417 times)

reggie Full Member Offline Posts: 199	BT Broadband Technical helpdesk Feb 28^th, 2005 at 4:18pm I just tried ringing the geographic number posted for the BTBB helpline 0191 2184102 instead of 0870 2404650 but it doesn't seem to work. I keep getting a message saying the other person has hung up!!
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DaveM Global Moderator Offline Du vin, du pain, du Ibuprofen ¡ Posts: 845 Peterborough Gender:	Re: BT Broadband Technical helpdesk Reply #1 - Mar 11^th, 2005 at 11:08pm Thanks for the info; I've removed the old number. I was looking at the BT Openzone number submitted & checking others in the same number area. I found 01325 560844 which I hope will do the job you want. They advise me that they cover various BT Internet accounts. Let me know how you get on.
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paulbeattie87

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Elgin, Scotland
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BT Broadband tech support!
Reply #2 - Jul 21^st, 2006 at 3:46pm

Hi all,

Looking for the alternative to 0845 600 7030, just I am spending a fortune calling them for poor support and I have already paid for my 01 and 02 calls. Also I tried the number search on the home page and it gives you the option but option 3 just tells you to dial the 0845 and as it is in India the operator is not their 24/7 and they are usually gone by the time I call them!! Their is also nothing in unverified list.

All help appreciated, love the site as well keep up the good work!!

Paul

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: BT Broadband tech support! Reply #3 - Jul 21^st, 2006 at 3:54pm paulbeattie87 wrote on Jul 21^st, 2006 at 3:46pm: Looking for the alternative to 0845 600 7030... I've joined your thread with an existing one. There are a couple of numbers above that you might like to try.
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paulbeattie87 Newbie Offline Posts: 4 Elgin, Scotland Gender:	Re: BT Broadband Technical helpdesk Reply #4 - Jul 21^st, 2006 at 5:22pm It was a diffrent number that I requested, the top one I get the same as the post was getting and with the second one it is the first indicent number, to see if their are any problems. Anybody able to help?
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LeeUK Newbie Offline Posts: 36 NE UK Gender:	Re: BT Broadband Technical helpdesk Reply #5 - Jul 21^st, 2006 at 10:26pm reggie wrote on Feb 28^th, 2005 at 4:18pm: the other person has hung up!! That's the message you hear when you phone 150 15 mins before closing time.
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paulbeattie87 Newbie Offline Posts: 4 Elgin, Scotland Gender:	Re: BT Broadband Technical helpdesk Reply #6 - Jul 22^nd, 2006 at 5:05pm any more for any more. Or do I only have the option of the 0845 number? I am new to this so sorry if I am being impatient!
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darkstar Newbie Offline Posts: 49 Gender:	Re: BT Broadband Technical helpdesk Reply #7 - Jul 23^rd, 2006 at 11:10am Ring the freephone customer services and ask to be transfered to the helpdesk, but say you want to be transfered NOT put in a cue. long way around but it works.
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paulbeattie87

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Elgin, Scotland
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Re: BT Broadband Technical helpdesk
Reply #8 - Jul 23^rd, 2006 at 6:02pm

darkstar wrote on Jul 23^rd, 2006 at 11:10am:

Ring the freephone customer services and ask to be transfered to the helpdesk, but say you want to be transfered NOT put in a cue. long way around but it works.

Yeah I have noticed that work! I just say that I refuse to call them and wish to file a complaint and you get put through. Which I really have filed a complaint as it is so poor!

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