Quote:From now on, if a product or service is provided, changed or given up on the first of the month, we'll calculate the charge or refund until the end of your current billing period by dividing the quarterly charge by the appropriate number of complete months. If the charge occurs after the first day of the month, fees will continue to be charged or refunded until the end of the current billing period, based on the remaining number of days within that period.
Of course, that means it costs you more in a shorter month!!
Last year was a leap year, and when they refunded or charged part month/quarter, they divided by 365 instead of 366!!!! I think it was talked about on MoneySavingExpert, but I can't find the thread.
This is from The BT Price List:
Quote:They state that they bill per
quarter not per calendar month. By definition, each quarter has the same number of days (including part days). That is 91.25 days in a normal (365 day) year and 91.5 days in a leap year.
So, I think that means that the BTPL is wrong!
Edit:
BT Update says that these changes will have effect from 1 April.