Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Pages: 1 2 
Send Topic Print
Dell Danger? (Read 16,707 times)
markoos
Newbie
*
Offline



Posts: 1
Dell Danger?
Mar 1st, 2005 at 4:43pm
 
Just a note to make anyone aware, I called the alternative UK  direct number for Dell - 01344 373196 (instead of 0870 9080500 - Business Support) because I wanted to order some printer ink over the 'phone.

Due to the amount of different hold-messages and different hold-music I knew I was being transferred... turns out my call was connected to India, and possibly at a Premium Rate, as I was told by the person who took my call. Needless to say I hung up, and we're getting rid of the Dell printer (£48 for replacement col/b&w cartridges and an international call?!)

Be Aware.... it looks like Dell are squeezing every last penny out of its customers.
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: Dell Danger?
Reply #1 - Mar 1st, 2005 at 4:47pm
 
No, you dialed a normal geographical number, therefore you will be charged the rate for that number!  Roll Eyes

They told you this because you would normally have gone via 0870/090, so the alternative works!
Back to top
 
 
IP Logged
 
pud
Newbie
*
Offline



Posts: 45
Re: Dell Danger?
Reply #2 - Mar 1st, 2005 at 5:05pm
 
Quote:
Just a note to make anyone aware, I called the alternative UK  direct number for Dell - 01344 373196 (instead of 0870 9080500 - Business Support) because I wanted to order some printer ink over the 'phone.

Due to the amount of different hold-messages and different hold-music I knew I was being transferred... turns out my call was connected to India, and possibly at a Premium Rate, as I was told by the person who took my call. Needless to say I hung up, and we're getting rid of the Dell printer (£48 for replacement col/b&w cartridges and an international call?!)

Be Aware.... it looks like Dell are squeezing every last penny out of its customers.

I agree the cartridges are expensive (which aren't?) but, if you dialled the 01344 number on call1886.co.uk that call (to wherever they chose to route it) would have cost you a grand total of 1p.
Back to top
 
 
IP Logged
 
Smasher
Senior Member
****
Offline



Posts: 346
UK
Re: Dell Danger?
Reply #3 - Sep 12th, 2005 at 2:13pm
 
I'm currently looking for a laptop, and have just had a very heated argument with a Dell Salesperson over 0870's being freephone! Roll Eyes   She insisted that 0870 was a freephone number and there was no possibility that I would be charged at all to phone it.  Every salesperson at Dell has a direct number and, yes, you guessed it, every number is an 0870 (freephone Roll Eyes).

The absolute b******* that this company put out to its customers is disgraceful and I will not be buying my laptop from them as a result of their underhandedness>Sad

That's not to mention their current 'offer' of a 'free printer worth £76' which strangely coincides with a sudden price increase of £76 on the laptop.  Strange, huh? Angry
Back to top
 
 
IP Logged
 
Heinz
Supreme Member
*****
Offline



Posts: 1,362
Essex
Re: Dell Danger?
Reply #4 - Sep 12th, 2005 at 2:36pm
 
Quote:
That's not to mention their current 'offer' of a 'free printer worth £76' which strangely coincides with a sudden price increase of £76 on the laptop.  Strange, huh? Angry

And it's probably the printer which, thanks to this site, I paid £9.87 (delivered) for back in March.

It's a re-badged Lexmark BTW.
Back to top
 

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
WWW  
IP Logged
 
bbb_uk
Global Moderator
*****
Offline



Posts: 2,041
Re: Dell Danger?
Reply #5 - Sep 12th, 2005 at 3:08pm
 
Quote:
...It's a re-badged Lexmark BTW.
Do lexmark ink cartridges fit in Dell printers then?
Back to top
 
 
IP Logged
 
PeDaSp
Full Member
***
Offline



Posts: 111
Re: Dell Danger?
Reply #6 - Sep 13th, 2005 at 12:43am
 
Buy your cartridges at a fraction of the normal price at:

http://www.ijtdirect.com/
Back to top
 
 
IP Logged
 
Smasher
Senior Member
****
Offline



Posts: 346
UK
Re: Dell Danger?
Reply #7 - Sep 13th, 2005 at 11:28am
 
Quote:
Do lexmark ink cartridges fit in Dell printers then?


That's what I've heard.  Seeing as they are actually Lexmark printers they cartridges should fit.

It's a bit like the way Daewoo changed their name to Chevrolet - same cars, same parts, just a different name. Grin
Back to top
 
 
IP Logged
 
Cruz
Junior Member
**
Offline



Posts: 97
Re: Dell Danger?
Reply #8 - Sep 13th, 2005 at 5:49pm
 
Quote:
Buy your cartridges at a fraction of the normal price at:

http://www.ijtdirect.com/
Rather than 'at a fraction of', the words 'at a discount off' might be better used there.
Back to top
« Last Edit: Sep 13th, 2005 at 5:50pm by Cruz »  
 
IP Logged
 
PeDaSp
Full Member
***
Offline



Posts: 111
Re: Dell Danger?
Reply #9 - Sep 13th, 2005 at 6:17pm
 
That depends on whether I was using the world "fraction" as in (1) "the quotient of two rational numbers" - namely an amount lower than the "normal price"; or as in (2) "a very much reduced amount" - namely an amount very lower than the "normal price".  Grin

Welcome to pedant's corner...
Back to top
 
 
IP Logged
 
Tanllan
Supreme Member
*****
Offline



Posts: 797
Gender: male
Re: Dell Danger?
Reply #10 - Sep 13th, 2005 at 11:33pm
 
Or pedants' corner?   Wink
Back to top
 
 
IP Logged
 
Smasher
Senior Member
****
Offline



Posts: 346
UK
Re: Dell Danger?
Reply #11 - Sep 14th, 2005 at 10:22pm
 
Here we go again... Roll Eyes
Back to top
 
 
IP Logged
 
PeDaSp
Full Member
***
Offline



Posts: 111
Re: Dell Danger?
Reply #12 - Sep 15th, 2005 at 1:13am
 
I was the only pedant in this forum, standing in the corner which was only ever designed for one pedant.

Hence pedant's corner.

However, as you have now joined me Tanllan, it has been renamed pedants' corner.

Happy? Wink
Back to top
 
 
IP Logged
 
Tanllan
Supreme Member
*****
Offline



Posts: 797
Gender: male
Re: Dell Danger?
Reply #13 - Sep 15th, 2005 at 9:53am
 
Thank you, PeDaSap.

Happy?

Grin as I type. Thank you for making my day start so well.  Smiley
Back to top
 
 
IP Logged
 
dorf
Supreme Member
*****
Offline


I hate Qs on Premium NGNs

Posts: 575
UK
Gender: male
Re: Dell Danger?
Reply #14 - Sep 15th, 2005 at 9:56am
 
You could also try http://www.northdevoncomputers.com/shop/ . They have some good offers in re-manufactured and compatible cartridges from time to time which really are a fraction of the manufacturers' prices. For example I purchased a stock of Epsom colour and B&W cartidges for my 2 Epsom printers for only £1 each.

Now that is cheap - I think!
Back to top
 

Ofcom are completely ineffectual
 
IP Logged
 
Pages: 1 2 
Send Topic Print
(Moderators: bbb_uk, Dave, CJT-80, DaveM, Forum Admin)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved.
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge