. . . and if you'd looked closely at the database, it was already in there !!
I've now changed our entry so that the
0141 204 9012
is the main alternative and 0141 204 9004 is now in the other info with 0141 204 9005.
This is the problem with some of the older numbers. As time goes by, the companies may alter their usage & our database info then goes out of date.
Thanks vm for the info though.