Been directed to this thread - does anyone know the geographic (or extension?) number of the 24/7 call centre (not the regional offices)?
From my other thread; bit of background: -
Quote:I am trying to apply for a passport and need to book an appointment in the London office. I have tried ringing the geographical numbers listed in the database (including the London one), but they can't seem to be able to help with booking my appointment (apparently it is done through a central call centre) and simply direct me to the 0870.
For obvious reasons, I don't wish to use the 0870, and also the very fact that there is about a minute or so of recorded guff that you can't skip so I am paying through the nose for crap I have heard all before, before I can get to the menu. I hate it when companies do this.
Does anyone know the geographical equivalent of the 0870 number for the call centre, and not the local offices (cos they don't seem to be terribly helpful, and ask me to ring the 0870 number)?
If anyone could share, then I would be most grateful.
Thank you.