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SAYNOTO0870.COM › Main Forum › Geographical Requests › Acer Customer Support

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Acer Customer Support (Read 79,582 times)

Dave

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Re: Acer Customer Support
Reply #45 - Nov 18^th, 2009 at 3:35pm

Frank11 wrote on Nov 18^th, 2009 at 3:04pm:

And again "we don't have access to your information on this number, call 0871......" That was on 01752 243889.
I give up Angry

THEY WIN!!!

Thanks for your help.......

If you don't mind me saying, I think you give up too easily. 01752 243814 is answered as "Acer Warranty Line". Other support numbers are nearby (820/1/2). Wink

« Last Edit: Nov 18^th, 2009 at 3:36pm by Dave »

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Frank11 Newbie Offline Posts: 5 N.Ireland Gender:	Re: Acer Customer Support Reply #46 - Nov 18^th, 2009 at 3:39pm Yes indeed...I just tried that number it does answer but when you select an option it redirects you to call 0871 etc...... I have other things to do too you know Frank
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Acer Customer Support Reply #47 - Nov 18^th, 2009 at 3:42pm How about 01752 243820? I've just tried it and got straight through to someone within 20 seconds or so.
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Frank11

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Re: Acer Customer Support
Reply #48 - Nov 18^th, 2009 at 3:47pm

I got an answer too...but unfortunately they are not a line that will or can help me with my ACER query. The company must have these lines to support lots of other products too. The very pleasant gentlemen redirected me to 0871........ I should have it tattooed onto my forehead before the day is out Cry

I appreciate all your help but I do now officially give up! Lips Sealed

Cheers
Frank

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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: Acer Customer Support Reply #49 - Nov 18^th, 2009 at 8:13pm Frank, thanks for the feedback. We tried and it's important to find out what doesn't work.
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peterx666

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Stockton, UK
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Re: Acer Customer Support
Reply #50 - Nov 19^th, 2009 at 2:48pm

Ive tried every number mentioned or in the database and it either gets through and the option for technical support is disabled or its somebody's direct line

Have just bought an Acer Smartphone and they show 0906 706 8000 as the technical help line (at 50p/min)

got an 0117 350 1031 number but that does not work either

On my phone call plan I get free 0845 and 0870 numbers but I cant find any of these that work either

Has anyone contacted Acer Smartphone Tech support?????

Sure someone has?

Pete Cry

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combatg

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Re: Acer Customer Support
Reply #51 - Mar 30^th, 2010 at 1:13pm

ive just rang

01752 243889 parts department at the plymouth repair centre, happy to speak with me but couldnt give repair info out as all calls have to go through the rather annoying abroad call centres, a pain in the **** he said he knows the stresses, but he was able to let me know where my spare parts were coming from and how long it would take...

they recieved my laptop 18th march, requested required parts of which come from POLAND, and take 5 to 10 days ( 2weeks ish) to arrive. then have to be fitted/tested then laptop returned a.s.a.p to me...

The number i rang for ACER them selfs took me to INDIA... as i did ask them what country i had come through too......

Good luck to anyone that has to use this rather annoying service!!

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crazybopper Newbie Offline Posts: 2 Gender:	Re: Acer Customer Support Reply #52 - Feb 12^th, 2014 at 6:42pm I got a lot of help here from operative who was very sympathetic he gave me emails and escalation email and contact address.
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crazybopper Newbie Offline Posts: 2 Gender:	Re: Acer Customer Support Reply #53 - Feb 12^th, 2014 at 6:43pm http://acer--uk.custhelp.com/app/chat/chat_launch/
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