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Admiral Insurance Claims Dept (Read 86,399 times)
teejayhooker
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Admiral Insurance Claims Dept
Apr 13th, 2005 at 12:04pm
 
Have tried to find an alternative to 08705480080 - there is an alternative posted but this is not the claims dept.
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DaveM
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Re: Admiral Insurance Claims Dept
Reply #1 - Apr 14th, 2005 at 2:35am
 
and did you ring it and actually ask to be put through to the Claims department ??  Undecided
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nickachoichoi
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Re: Admiral Insurance Claims Dept
Reply #2 - Apr 23rd, 2005 at 5:37am
 
yes try the generic number listed in this site's database and on admiral's website even...

+44 2920 633 514
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« Last Edit: Apr 23rd, 2005 at 5:37am by nickachoichoi »  
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Re: Admiral Insurance Claims Dept
Reply #3 - Dec 22nd, 2005 at 10:07am
 
I had a claim recently with Admiral , all Nos to do with customer service or claims are 087 however if you phone the sales No and ask to be transfered to claims, you are told that you cant be transfered but if you persist they will transfer you.
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Re: Admiral Insurance Claims Dept
Reply #4 - Dec 28th, 2005 at 5:31pm
 
A domain look up on admiral.com brought up an 0870 number.  However it also brought up an interesting email address @aisl.com.uk (presumably Admiral Insurance Limited).  The domain look up provided :-
Quote:
Domain Whois record
Queried whois.centralnic.com with "AISL.UK.COM"...

 Domain Name: aisl.uk.com

 Registrant: Richard Davies, Admiral Insurance Services Limited

 Administrative Contact:
   Richard Davies (I273) info@admiral.uk.com
   Admiral Insurance Services Limited
   Alexandra House
   Alexandra Road
   ADDRESS3
   Swansea
   
   UK
   
Tel. +44 1792 460030


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NonGeographicalMan
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Re: Admiral Insurance Claims Dept
Reply #5 - Dec 31st, 2005 at 12:47am
 
There is a +44 number for overseas callers listed in the Admiral welcome pack that contains the Policy Certificate etc.

I called this number after becoming a customer in October to discuss provision of proof of bonus (I actually bought the policy online at what I can only describe as an incredible price that was £200 less than any competitor and with very unusual Guaranteed bonus cover despite my 2 claims in the last 3 years).  The lady answering the call raised no objection to handling an admin query of this kind.  They also looked up my bonus via an online link to AXA's database (or some central sharing database for major insurance cos) and said there was now no need to send in my renewal notice from AXA.

The +44 number is quoted as being from overseas so they clearly expect policyholders who have taken their car abroad to call about claims.  I also get the impression of Admiral staff being generally multi skilled and multi tasking and when, on completion of my call, I congratulated them on publishing a +44 number they didn't claim I should have been calling 0870 instead.

So whilst Admiral may quote an 0870 number as the main contact number in documentation they seem to me to make it as easy as possible to find an alternative.  They also list 029 XXXX XXXX for Admiral Group PLC with Directory Enquiries too.   Plus of course the Freephone number of 0800 600800 for sales.  And they have some of the best prices for car insurance too.  Come on give these nice Welsh people a break guys.

Edit - 029 number removed as no longer valid.
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« Last Edit: Aug 23rd, 2011 at 11:11am by Forum Admin »  
 
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