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St James Surgery, Devizies - 0844 4778648 (Read 19,689 times)
DaveM
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Re: A doctor surgery with an 0870 number!!!
Reply #15 - Apr 25th, 2005 at 8:47pm
 
May seem a silly question but will the
FOI
act work with Doctors surgeries !?   Undecided
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gbtillies
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Re: A doctor surgery with an 0870 number!!!
Reply #16 - Apr 26th, 2005 at 4:03pm
 
FREEDOM OF INFORMATION - PUBLICATION SCHEME

http://www.uleysurgery.nhs.uk/uley/uley72412.html


Yes, Doctors Surgeries come under the Freedom of Information Act.

If you can't get any joy from the Surgery itself, then you can contact their Primary Care Trust who overseas them,   it is their responsibility to ensure that GP Practices adhere to policies.  Your GP Surgery is obliged to give you details of how to contact your local Primary Care Trust.

Hope this is of help.
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DaveM
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Re: A doctor surgery with an 0870 number!!!
Reply #17 - Apr 27th, 2005 at 9:09pm
 
Thanks vm. I feel a slanging match coming on with the Trusts' complaints dept. I wonder if they'll remember and take notice of me this time ?  I did warn them ! Grin

I'll read the publication now and see what needs to be done next if they don't comply with the request .
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gbtillies
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Re: A doctor surgery with an 0870 number!!!
Reply #18 - Apr 27th, 2005 at 9:26pm
 
I believe St James Surgery that is in question comes under this PCT


Kennet and North Wiltshire PCT 
  Southgate House, Pans Lane, Devizes, SN10 5EQ 
  Telephone: 01380 728899 
 
all GP and PCT information can be accessed from
www.nhs.uk ;  Right hand side will give you England, Scotland etc.  Can be used to find Dentists, GPs, pharmacies etc.  Usefull site if you are looking for NHS Dentist!

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gbtillies
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Re: A doctor surgery with an 0870 number!!!
Reply #19 - Apr 27th, 2005 at 9:42pm
 
There are 35 Doctors' Surgeries in Kennet and North Wiltshire PCT

Out of those 35, two are listed with 0870.  St James and this one.

Southbroom Surgery
15 Estcourt Street, Devizes, Wiltshire, SN10 1LQ
Tel: 0870 2206770

courtesy of www.nhs.uk  !!

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« Last Edit: Apr 27th, 2005 at 9:46pm by gbtillies »  
 
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DaveM
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Re: A doctor surgery with an 0870 number!!!
Reply #20 - Apr 27th, 2005 at 10:35pm
 
Yes ! I noticed that as well - changed since the first time I looked & called them on the 14th. I'll hassle them about that one too ! Grin
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Re: A doctor surgery with an 0870 number!!!
Reply #21 - Apr 28th, 2005 at 8:45pm
 
Blimey, you chaps have been busy.

I have been away for a week, and just got back, so sorry for not contributing.

Is there such a thing as a 'good' letter (to get the desired result of going back to an 01 number) when writing to surgeries?

I want to have a rant with them about 0870 and then making it worse by going to 0844.

However, I have not got all the jargon and full understanding of the situation - apart from knowing that it now costs me more money to call the surgery on a weekend or off peak?

Your help, as always, would be appreciate with the wording of a letter.
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DaveM
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Re: A doctor surgery with an 0870 number!!!
Reply #22 - May 5th, 2005 at 8:03pm
 
This thread has been continued on this link in the Geographical Chat forum.
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