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Lovefilm (Read 48,435 times)
samwsmith1
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Re: Lovefilm
Reply #30 - Dec 2nd, 2010 at 7:32pm
 
020 8631 0020 for lovefilm can be verified as an official alternative to 0800 091 1514 as this is shown on the lovefilm site:
https://www.lovefilm.com/account/cancel.html

If you can't access that page, see screenshot below:
http://i62.photobucket.com/albums/h119/samwsmith1/LovefilmAlternative.pngt=12913...

Sam
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Dave
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Re: Lovefilm
Reply #31 - Dec 2nd, 2010 at 8:37pm
 
samwsmith1 wrote on Dec 2nd, 2010 at 7:32pm:
020 8631 0020 for lovefilm can be verified as an official alternative to 0800 091 1514 as this is shown on the lovefilm site:
https://www.lovefilm.com/account/cancel.html

Thanks. I previously listed the main switchboard number (020 8896 8000) for Lovefilm, Odeon Direct and the other names it operates under. Did you try that or not?
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samwsmith1
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Re: Lovefilm
Reply #32 - Dec 2nd, 2010 at 8:49pm
 
Dave wrote on Dec 2nd, 2010 at 8:37pm:
samwsmith1 wrote on Dec 2nd, 2010 at 7:32pm:
020 8631 0020 for lovefilm can be verified as an official alternative to 0800 091 1514 as this is shown on the lovefilm site:
https://www.lovefilm.com/account/cancel.html

Thanks. I previously listed the main switchboard number (020 8896 8000) for Lovefilm, Odeon Direct and the other names it operates under. Did you try that or not?

Afraid I didn't as I was just on lovefilm to cancel my account and noticed it gave a geo number that hadn't been verified here.
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Dave
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Re: Lovefilm
Reply #33 - Dec 2nd, 2010 at 9:28pm
 
samwsmith1 wrote on Dec 2nd, 2010 at 8:49pm:
Dave wrote on Dec 2nd, 2010 at 8:37pm:
Thanks. I previously listed the main switchboard number (020 8896 8000) for Lovefilm, Odeon Direct and the other names it operates under. Did you try that or not?

Afraid I didn't as I was just on lovefilm to cancel my account and noticed it gave a geo number that hadn't been verified here.

No problem. The reason why I asked is because I wanted to know whether you tried the 0800 number as a result of the 020 number not working.

As the 0800 number has an alternative, and it (the 0800 number) works, then I think I will list it in place of the switchboard number. I will put a note in saying that it's cancellations.

Switchboard says it's open Monday to Friday, 9am to 5:30pm.
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Dave
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Re: Lovefilm
Reply #34 - Dec 4th, 2010 at 10:14pm
 
I have updated the listings to give the 020 and 0800 numbers for cancellations with a note to say that they'll deal with customer services.
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