Hiya... superb site by the way, recommending it everyone I know.  However, I've learned that the alternative number for Homechoice (0800 0724454) are turning away customers and telling them to dial the 0845 number. On arguing this very point with one of the operators, he said: "yes we are aware but we have been prohibited to put people through to Customer Care/Services."
I respect this but they wont give me a geographical number other than their head office main switchboard (Video Networks) on 01438 363400.  I have tried this number and it's hit and miss because the operator has to try a direct extention each time in the Customer Care switch room.  Just thought you'd like to know! x