Sorry but they were BOTH working OK when I posted them here and they are STILL working OK now, so I don't know who you're ringing but they can't be the same ones as me !! 

dialaphone customer services is a joke.. if you e-mail them they reply by telling you to call them on the 0870 number.. the NGN tells you to call the 0870.number. when we gave in and call that number they repeat the same message 3 times, then gave you options after options. all in all it takes approx 40 minutees to speak to a human being......... surely it's about time this was stopped

Tried all numbers for Dial a phone - none allow you to contact services all ask you to dial 0870 number. Has anyone else had problems with their cash back system?

They also have a email  customer.services@dialaphone.com

But again the email will not receive replies , they can only send you an email. Lousy customer services.

dennisinuk wrote on Feb 7^th, 2007 at 5:29pm:

There is an entry in our database: 0207 2418600 for customer services. 

dennisinuk wrote on Feb 8^th, 2007 at 10:30am:

Now, out of hours, it answers with a recording "The call centre default night message" and invites you to leave a message. Are you saying that there is a recording on it during the daytime or is it answered by a human, but they won't put you through?

Look at previous posts. Some other similar numbers have been found for Dial-a-Phone, so I suggest you try other 020 724186xx numbers. If you do, let us know what you find. Probably best to withhold your number. The 0870 will probably lead to one or more of those.