In fact, looking back at my first FOI request, made on January 1, 2005, I used the following in my request:
"The sole use of 0870 numbers for public enquiries discriminates against
British citizens such as myself that are resident overseas in that we often
cannot complete calls to non-geographic numbers. The use of 0870 numbers for
public enquiries contravenes government's own advice regarding the operation
of call centers (source: COI
http://www.coi.gov.uk/ccg/download.php 'cost to
citizen' update)."
ie not claiming that NGNs can *never* be called from overseas.
I have learned much more about FOI since January 1. It is the one piece of legislation that has enabled the public to strike back against government use of 0870 scam lines. I really feel that the HMG will be forced to ditch these numbers soon. One sticking point may be NEG's 0844 scamlines.