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SAYNOTO0870.COM › Main Forum › Call Providers › 18866 shock

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18866 shock (Read 7,027 times)

reggie Full Member Offline Posts: 199	18866 shock May 12^th, 2005 at 7:37am Just dialled a local(0208) number and got the message that it was 30p per minute, yes thirty p!! I know from experience that what they say is what you pay regardless of the website.so please be warned. I hope it is a temporary blip and not the end of cheap calls.
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: 18866 shock Reply #1 - May 12^th, 2005 at 7:44am The best thing when this sort of thing happens,is to go to the call18866 site,and have a look at your online invoice,to see what they actually charged you.
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bill Full Member Offline Posts: 193	Re: 18866 shock Reply #2 - May 12^th, 2005 at 9:00am Martin Lewis is contacting them urgently (he has a mobile number he can ring them on). See HERE.
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bigjohn

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Re: 18866 shock
Reply #3 - May 12^th, 2005 at 10:05am

I have just perused the 18866 web site.If you go to it
www.18866.co.uk/faq.php and look under FAQ you will see they have posted a response to this problem, and if anyone was overcharged they will refund them.

If anyone uses 18866,or 1899 i suggest they keep ther tariff annoucement turned on,so you can pick up charging problems like this.

« Last Edit: May 13^th, 2005 at 1:36pm by bigjohn »

BJ.

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LV426 Newbie Offline Posts: 5 Somewhere in South Yorkshire Gender:	Re: 18866 shock Reply #4 - May 13^th, 2005 at 10:25am I made a call, wrongly charged at 30p. Within the same day, the charge was reversed and the correct 2p applied. Pretty good and quick, I'd say. I suppose it depends on whether or not someone tells them it's happened. Which I did, by email.
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NonGeographicalMan Ex Member	Re: 18866 shock Reply #5 - May 20^th, 2005 at 4:56pm Quote: I made a call, wrongly charged at 30p. Within the same day, the charge was reversed and the correct 2p applied. Pretty good and quick, I'd say. I suppose it depends on whether or not someone tells them it's happened. Which I did, by email. You mean they read their email?!! They never replied to any of mine.
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