Thanks NGM 8)  Something to look forward to I guess...

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They only began displaying their geographic number in  addition to the 0845 number following my complaint to their Chief Executive at the start of 2003.

I keep trying to persuade them that they must withdraw the 0845 number since although they might possibly still leave it in service due to some old publicity material still in circulation (although hopefully it would then simply play an announcement suggesting you call their geographic number instead) they should not be encouraging the public to call a number that will cost many of them far more money.

But they say that in offering an 0845 number they are providing a choice!!  And despite the platitudes mouthed by gentlemen from Ofcom, such as Matt Peacock on Radio 4's You & Yours program, staff on their main switchboard are stll inclined to claim that their 0845 number is only at the "local call rate".

With wooly thinking like that at Ofcom no wonder they haven't managed to ban 0845 or 0870 numbers yet.

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I have only recently been chasing them on the one listed in the BT phone book and had not realised about the one on the back of the BT bill as well.  I am told that a geographic  number is now listed in the very latest BT phone books for Ofcom but only in addition to and not instead of the 0845 number.

You might care to do the following to attempt to resolve this:-

1. Email melanie.abbott@bbc.co.uk and dan.saladino@bbc.co.uk on their You & Yours program saying that you are a BT consumer who has found yet another way in which Ofcom is stil pushing their 0845 number and would like to be interviewed on this matter to express your discontent.

2. Email matt.peacock@ofcom.org.uk with cc to stephen.carter@ofcom.org.uk indicating your dismay at this further dismal failing on their part to line up all their 0845 and 0870 ducks.

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Dave,

Do you have the direct phone lines for the DVLA's top bods?

Oops I didn't spot the link in your previous reply as they just looked like words and weren't underlined etc.

Have you or anyone else here tried calling or emailing any of these people?

What has happened to Dorf and Juby by the way as I notice they don't seem to be following this thread.

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I suspect it is not common knowledge.

Dave needs to add it to his list of possible ways to find a geographic number.

Dorf is following this thread NGM.

These days though I do not always feel that I have to contribute specifically if my viewpoint has already been stated by others.

Dorf