Hi

I would like to contact Tiscali broadband, however they use a 0845 077 4488.

See: http://www.tiscali.co.uk/aboutus/contact/contact_broadband.html


Say no to 0870's datebase is showing this number as 0906 3006633 - is this number a geographical number, or is it an expensive number?

Thanks dhamma

hi,

So does that mean there isn't a geographic  (01 or 02) number for this particular department?

Cheers

Ladies and Gentlemen,

Does anybody have a geographical number for Tiscali Broadband Support, please?

I would like a geographic number to replace 0870 7442922.

I have reviewed previous messages and discovered that others have posted a similar query but I couldn't find that anybody had been able to supply the desired number.

I have been using Tiscali Broadband (the £14.99 a month package) for a couple of months now and don't have many complaints.......

Only (1) I can't turn off the spam filtering which is totally ineffective and (2) they told me my mailbox was full [when it wasn't] and incoming messages were blocked for a few hours.

And what appears to be a total inability on the part of their Technical Support to answer the questions I ask - rather than the questions that they would have liked me to have asked (and for which there is a standard reply).

I'm gradually losing the will to live but I'm contracted for a year and hope that a better [ie cheaper] package will be available at the end of that time from somebody else.

But when all else is said, Tiscali is actually saving me a lot of money compared to dial up.

Thanks for reading this

MCB

i was trying to get an answer to a reasonable query about the cost of calls made on the Tiscali Talk 'service'.  the quoted number was 08707-44 99 66 so i used the SAYNO web site and found 020-7087 2000.  when i rang it, the mechanised answering device asked me for my option.  when i pressed the appropriate number (which i now forget) i got a recording telling me to dial 08707-44 99 66.  talk about round the houses and back to where you started!!  so, i gave up and rang it. very quick service. english mother tongue voice with excellent diction.  she understood the question, knew where to direct me to on their website, and was a pleasure to talk to EXCEPT WHY SHOULD I PAY A PREMIUM TO GET INFORMATION THAT SHOULD HAVE BEEN SUPPLIED FREE WITH THEIR ENROLMENT LETTER?  oddly, two days later i also received a leaflet thro the post with even more call info. this again tested my resolve to transfer to them.  it seems that although i get free 24/7 calls to 01- and 02- numbers, the cost of calling abroad is substantially dearer than it would be for some of their other packages where the free calls are weekend and evenings only.  "they give with one hand and grab back twice as much with the other."  coming back to my main thread; once i'm on their service, in a few days, they'll still bill me 7.91pence per min to call them on their own 0870 number (which they still call a 'national' rate!!  it'll be interesting to see if the OFCOM rules about advice of costs etc. will alter the situation.  at least BT give you 0800 numbers! 

(if you're reading this and think "why hasn't he read the 'such and such' thread"; although i've been a member for a while, i've not needed to vent my spleen this much before.  maybe i should stick to BT!!!)

these guys are costing me a fortune, due to their non-performance , 0870 744 29233. all help appreciated. can't find this particular 0870 in the listings on this site

Paul

If it's any comfort to you, I left Tiscali about a year ago.  I had the old Mercury service - but when NTL owned it they kept 194, and 0500 500 194.  However, when Tiscali took over, all those numbers were dropped and could only be reached on 0870.  Most fo the calls on my bill were non geo numbers - including 20+ minute calls to Tiscali trying to pay a bill.  I left becasuse I had run up a bill of very nearly £400, so I paid it as soon as ppssible and cancelled the same day as my last payment.  I suggest you leave Tiscali like I did.  

Nowadays, if you call Tiscali Broadband, you are not held in a queue, just told to call back later - after you have been chaarged 7.94p per minute AND a 6p connection chage!

The more peopple leave they perhaps may get the message!  

Incidentally, if you are told in their letters that yu can get free technical support, and you don't, I suggest you report this to OfCOM for being misleading.  Since 1 August, it is up to you of course, who you are with - but this still may be an area that OfCOM can deal with.

Freephone number for Tiscali broadband.........

0800 107 9000

Seems to be based in Milton Keynes, so you could try searching on "MK14 6XG", "01908" and "tiscali"

Regards
Paul

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