Anybody know the geographical number for the Tiscali Broadband Helpdesk - 08707442922

For information: I've tried calling Tiscali's sales number 0800 9753030 and asked to be transferred to their billing department. The agent refused to transfer me and aksed me to redial 0870 744 2922.

Also for further information, Tiscali's business customer service number 08707 400801 is based in India.

My point being....is that if you try to dial the direct number you'll be paying for an international call rather than a national call on the 08707 number.

Apologies, I thought you may have been able to work that one out.

There is absolutely no reason why Tiscali couldnt have a normal UK geographic number piped to India. They dont do this, because they want to make some money from the customer.How they have the cheek to call it Business Customer Service i dont know.

Sorry if I sound rude, but you forgot to add it to the list.  So I have done it.    Would like to know now what is the number for Tiscali Smart Talk Customer Service, which is option 3 on 0870 744 9966.  If anyone knows, please could they post it here.  Thanks.

WOOPS! I have just tried the number and this is Wanadoo Bradband Customer Service which is open between 0700-2300 daily, and not Tiscali!  Please could you update the entry ASAP.  Thanks.

yep this is wanadoo broadband customer services.

There are several entries in the database on Tiscali, but none appear to be support. The only one which looks as though it might be worth a try is 020 70872000. It looks like it might well be switchboard (with it ending 000). If it or any other numbers listed on the site work, please let us know. If you can tell us whether it is switchboard, or what department it is as this number may be useful to people with all other types of Tiscali enquiries.

I have rung this number and it is the London switchboard number They will transfer you to customer services or billing (still with a very long wait) I havn't tried broadband support.

Porcupineboy

Re: Tiscali Broadband Helpdesk
Reply #11 - Sep 23rd 2005 at 20:42:03* Quote   I tried the freephone number and when challenged I said I had been on the 0870 number and was promised a call back and was now still waiting.  They said someone would call me back but no-one did. Clever eh?

You are to be congratulated, Porcupineboy, on being able to understand what was said to you when you contacted Tiscali Customer (so-called) Support.

Attempt from here to get help were prolonged unnecessarily by having to ask them again and again and again to repeat what they were trying to say.  One could be forgiven for thinking the Tiscali guys who answer help calls get a commission from income generated by the 0870 calls!

In the end, one gave up in frustration and solved the problem by trial and error.