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SAYNOTO0870.COM › Main Forum › Call Providers › Talk Talk 0844 Number Charging.

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Talk Talk 0844 Number Charging. (Read 45,154 times)

bigjohn

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Posts: 2,316
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Re: Talk Talk 0844 Number Charging.
Reply #15 - May 29^th, 2005 at 3:51pm

Smasher. I dont know if you are aware
Talk Talk,s 0870 Customer Service Number recognises if you are calling from a Talk Talk CPS registered no and doesnt charge you for the call .But if you are phoning from work say and it non Talk Talk its 7p plus at peak rate.Which means lots more wonga for them. Even BT offer unrestrictive free phone access to there customer services.Charlie Dunstone doesnt miss a trick,just like putting his stores on 0870!!!

BJ.

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Smasher Senior Member Offline Posts: 346 UK	Re: Talk Talk 0844 Number Charging. Reply #16 - May 29^th, 2005 at 4:55pm Who's Charlie Dunstone? ???
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Talk Talk 0844 Number Charging. Reply #17 - May 29^th, 2005 at 5:02pm The main man at CPW ,the guy who started it all. Now the CEO. www.cpwplc.com./cpw/about/history/ Read there five fundemental rules.They must be losing quite a few of there Talk Talk Customers to someone else!!!
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Smasher Senior Member Offline Posts: 346 UK	Re: Talk Talk 0844 Number Charging. Reply #18 - May 29^th, 2005 at 5:25pm They're losing me for a start! I hope Onetel bring back their free 12 months LeisureUKTalk package in time for August, when my free off-peak calls expire
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mc661

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West-Norfolk
Gender: male

Re: Talk Talk 0844 Number Charging.
Reply #19 - May 29^th, 2005 at 7:41pm

Im with talktalk.

I phoned up their Customer FobOff department tohave a bi**h about the rubbish speed i was getting with their broadband.
The Guy must have been very high up in the chains beacuse he actually said sorry and upgraded me to the 1meg service for the same price as the 512k AND had an automatic £5 credit put on my landline calls and broadband calls.

Really werid how it works out. But for £19.99 I get 1meg speed and free talk2 (the £5 credit on the landline) and the £5 credit on the broadband bill.

Try it somtimes!
Oh and they also refunded me for some calls to their premium rate internet support number cos there userguide lied and said the calls would be free for 45 days following installion.

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Smasher

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Posts: 346
UK

Re: Talk Talk 0844 Number Charging.
Reply #20 - May 30^th, 2005 at 1:01pm

Quote:

Don't forget to ask about freephone numbers aswell (internet and non-internet). Grin

I included it in the reply to their reply and this is what I received:

[...]

Thank you for your email.

Yes, we are aware that not all 0844 numbers are dial up internet. I have printed a copy of all the different charges for 0844 numbers. If you reply with your full address, I will arrange to have this sent to you tomorrow.

With regard to the £1000 challenge, I would inform you that as per our terms and conditions, freephone and non-internet calls are included in the challenge, but the internet calls, as explained in my earlier email, are not.

If you need any more help, please email customerservices@talktalk.co.uk or call our Customer Service team on 0870 444 1820.

[...]

That's made my day! Grin

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