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Virgin Cars Service Plus (Read 2,913 times)
Chester
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Posts: 1
Virgin Cars Service Plus
Jun 11th, 2005 at 11:34am
 
Hello Everyone,
I'm looking to get my car serviced which I bought from Virgin cars. I have phoned about fifteen times and been told I was in a queue, even at off peak times.
I don't have an address but the phone number is

0870 766 3333

Many thanks
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DaveM
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Du vin, du pain,   du
Ibuprofen ¡

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Peterborough
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Re: Virgin Cars Service Plus
Reply #1 - Jun 11th, 2005 at 1:03pm
 
An interesting fact that I discovered whilst looking for an alternative number, was that Virgin Cars address is exactly the same as DC Cook Direct. Unfortunately their 0800 6120200 call centre number does not deal with the same calls as it's kept separate from Virgin Cars.

PO BOX 378, Barnsley, S75 1ZY

Other companies from this address are Speedisave, Motor Solutions, Makro Motoring, and  Motor Manager. A couple of them are still under construction, but it looks as if
Makro Motoring
and
Motor Manager
could be involved with Virgins Cars servicing.

It looks very much that this could be a large call centre that has been set up over the last few years, in which case it could be using VOIP technology and you've got little hope, unless the number for the Servicing dep't is put outside of this call centre.

Keep looking for the giveaways like addresses & fax numbers to help us some more.  Undecided
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