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Free Directory Enquiries. (Read 42,320 times)
NonGeographicalMan
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Re: Junk mail
Reply #30 - Oct 22nd, 2005 at 10:49pm
 
Quote:
However, Capital One have not managed to get the message, despite me writing 3 times! Is there anyone (apart from Capital One) I can complain to?


Registering with www.mpsonline.org.uk does stop mailings from Capital One as they obviously computer screen against the MPS list.  The fact that they ignored your letters is obviously down to the usual probllem of not enough customer service staff or customer service staff with sawdust for brains.  However their IT director will obviously have realised that not screening against the MPS list has serious consequences as people on this list pretty much always notice and complain about any unsolicited mailings they still get.

Before registering with the MPS I would hear from CapitalOne monthly but now I never hear from them.  My MPS registration has not stopped me receiving any mail that I do want to get.
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deadkeen
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Re: Free Directory Enquiries.
Reply #31 - Oct 26th, 2005 at 11:03am
 
If you go to BT's own Directory Enquiries at http://www.thephonebook.bt.com your enquiries are [i][b]always [/b][/i]free! They have just changed the web site design, which makes it a little more awkward to use, but [i][b]FREE [/b][/i]though, so why should we grumble!
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NonGeographicalMan
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Re: Free Directory Enquiries.
Reply #32 - Oct 26th, 2005 at 12:51pm
 
[quote author=deadkeen  link=1120752601/30#31 date=1130321014] If you go to BT's own Directory Enquiries at http://www.thephonebook.bt.com your enquiries are [i][b]always [/b][/i]free! They have just changed the web site design, which makes it a little more awkward to use, but [i][b]FREE [/b][/i]though, so why should we grumble![/quote]

http://www.192.com offers a much better service.
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Tanllan
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Re: Free Directory Enquiries.
Reply #33 - Nov 8th, 2005 at 3:18pm
 
I think that they have moved, to:
Door to Door Opt Outs
Royal Mail
Beaumont House
Sandy Lane West
OXFORD       OX4 6ZZ

Helpful letter though - for appropriate circulation.
Tks NGM, particularly for the recycling pointer.
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« Last Edit: Nov 8th, 2005 at 5:31pm by Tanllan »  
 
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NonGeographicalMan
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Re: Free Directory Enquiries.
Reply #34 - Nov 8th, 2005 at 3:39pm
 
[quote author=deadkeen  link=1120752601/30#31 date=1130321014] If you go to BT's own Directory Enquiries at http://www.thephonebook.bt.com your enquiries are [i][b]always [/b][/i]free! They have just changed the web site design, which makes it a little more awkward to use, but [i][b]FREE [/b][/i]though, so why should we grumble![/quote]

Because on this internet service they won't give you numbers for people who are not in the phone directory but have allowed their number to be given out on request.

At present BT only release those numbers if you call the voice based DQ service.  They claim the directory enquiries operator can ascertain if you have a legitimate reason to need the number and already know a fairly accurate address.  As opposed to just any person of that surname anywhere in Wiltshire say.
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Tanllan
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Re: Free Directory Enquiries.
Reply #35 - Nov 8th, 2005 at 11:38pm
 
Of course, a call via 100, where the operator then asks whether the called party wishes to accept a call from one, at one's expense, is the next stage.
And effective - if eye-wateringly expensive.
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NonGeographicalMan
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Re: Free Directory Enquiries.
Reply #36 - Nov 8th, 2005 at 11:47pm
 
Quote:
Of course, a call via 100, where the operator then asks whether the called party wishes to accept a call from one, at one's expense, is the next stage.
And effective - if eye-wateringly expensive.


I wasn't aware that this was an available option?  Is it even for people who are totally ex-d?  Certainly little publicised if it is.
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Tanllan
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Re: Free Directory Enquiries.
Reply #37 - Nov 9th, 2005 at 8:07am
 
I believe that it would work with fully ex-dir, but that may only have been with old procedures; I can quite see why it is not publicised...
Generally I would have assumed only in cases of extraordinary urgency or emergency etc. Not a procedure that I recommend!
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Heinz
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Re: Free Directory Enquiries.
Reply #38 - Nov 9th, 2005 at 8:53am
 
Quote:
I wasn't aware that this was an available option?  Is it even for people who are totally ex-d?  Certainly little publicised if it is.
It certainly used to exist but I don't know if it still does.

I used to be on the 'tougher' version - it was called 'Ex-Directory, no connections'
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« Last Edit: Nov 9th, 2005 at 8:54am by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
WWW  
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NonGeographicalMan
Ex Member


Re: Free Directory Enquiries.
Reply #39 - Nov 9th, 2005 at 9:07am
 
Quote:
It certainly used to exist but I don't know if it still does.

I used to be on the 'tougher' version - it was called 'Ex-Directory, no connections'


I think it was replaced by the not in the phonebook and not in online directory enquiries option where the number is still available from voice based directory enquires if you can field the initial surname and full address.  There is still however an option for totally ex-d when even the voice based enquiry service will not provide the phone number.

I think the days of manually connected operator calls at extortionate rates are now back in the dreamy world of the 1970s and early 1980s.
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