Of course presumably with the growth of cheaper and cheaper mobile packages, with lots of cross network minutes, from people like Three the ultimate demise of Patientline is more or less guaranteed, especially at these kind of fixed line calling prices.
Under normal circumstances yes. Their rates are very uncompetitive. It's worse than the 0870 rates for calling student halls.
However, you can call someone living in student halls, on their mobile, of course from a mobile with inclusive minutes to make it far cheaper than 0870.
However, when you're in hospital, you don't have the luxury of a mobile phone. They're banned!!
If you're a member of staff, then you can go outside on your break, and use your own mobile, but a patient doesn't have the luxury of being able to do that.
This is exactly why companies like patientline can make so much out of it. You can't have a mobile on in hospitals, and if you were fit enough to be able to go outside to make a call, then you wouldn't be in hospital in the first place.