Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Pages: 1 2 
Send Topic Print
Panasonic, Customer Service (Read 34,866 times)
David42
Newbie
*
Offline



Posts: 4
Panasonic, Customer Service
Aug 2nd, 2005 at 7:33pm
 
Hi,
Has anyone found a number for Panasonic's Customer Service other than 08705 6066750?
I must spend £s on hold there.
Cheers,
David
Back to top
 
 
IP Logged
 
David42
Newbie
*
Offline



Posts: 4
Re: Panasonic, Customer Service
Reply #1 - Aug 2nd, 2005 at 7:44pm
 
Sorry folks, I should have said 08705 357357. Sorry about that.
The other number, 0870 6066750, is the Kennel Club which I am also trying to find.
David
Back to top
 
 
IP Logged
 
bigjohn
Supreme Member
*****
Offline



Posts: 2,316
Gender: male
Re: Panasonic, Customer Service
Reply #2 - Aug 2nd, 2005 at 8:28pm
 
Addresses,websites,geo fax no,s do help when members are searching for you!!!!

A search for Panasonic at www.192.com shows a geo no of 01344 862 444.

A search of the Charity Commission site (Kennel Club is a charity) gives a contact of 0207 518 1037.This could be a direct line let us know how you get on with both no,s.
Back to top
 

BJ.
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: Panasonic, Customer Service
Reply #3 - Aug 2nd, 2005 at 8:32pm
 
Can you start another thread for Kennel Club? That way it will be easier to find, should someone else want it.
Back to top
 
 
IP Logged
 
David42
Newbie
*
Offline



Posts: 4
Re: Panasonic, Customer Service
Reply #4 - Aug 3rd, 2005 at 7:40pm
 
Thanks for your help gentlemen; I will let you know how it goes.
I did intend to start another thread for the Kennel Club but got the numbers mixed up as you saw.
David
Back to top
 
 
IP Logged
 
David42
Newbie
*
Offline



Posts: 4
Re: Panasonic, Customer Service
Reply #5 - Aug 9th, 2005 at 10:48am
 
Sorry for the delay,

I have tried both the numbers you listed and both seem to work fine.

They are:- Panasonic    01 344 862444

&

KennelClub   0207 5181037.

Thanks for your help.

David42
Back to top
 
 
IP Logged
 
derb
Newbie
*
Offline



Posts: 3
Re: Panasonic, Customer Service
Reply #6 - Dec 1st, 2005 at 1:39pm
 
The database has 01344 706700 as the number for customer care (if you search for company "Panasonic") which does not answer. The 01344 862 444 number is the main switchboard but they will put you through. Could someone correct the database? (Shouldn't there be a "this number is wrong" button on it?
Back to top
 
 
IP Logged
 
Heinz
Supreme Member
*****
Offline



Posts: 1,362
Essex
Re: Panasonic, Customer Service
Reply #7 - Apr 24th, 2012 at 8:31am
 
The number 01344 706723 in the unconfirmed database for Panasonic Warranty issues is confirmed (I used it this morning to buy a 5-Year warranty for my new TV).

A press this, press that auto-menu answers and three such presses got me through to a real person who dealt with my enquiry.
Back to top
« Last Edit: Apr 24th, 2012 at 8:33am by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
WWW  
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: Panasonic, Customer Service
Reply #8 - Apr 24th, 2012 at 10:46am
 
Heinz wrote on Apr 24th, 2012 at 8:31am:
The number 01344 706723 in the unconfirmed database for Panasonic Warranty issues is confirmed (I used it this morning to buy a 5-Year warranty for my new TV).

A press this, press that auto-menu answers and three such presses got me through to a real person who dealt with my enquiry.

I can promote this to the verified listings. However, there is no 08 number so could you tell me what is the published number on your TV's warranty paperwork?
Back to top
 
 
IP Logged
 
Heinz
Supreme Member
*****
Offline



Posts: 1,362
Essex
Re: Panasonic, Customer Service
Reply #9 - Apr 24th, 2012 at 3:22pm
 
Dave wrote on Apr 24th, 2012 at 10:46am:
I can promote this to the verified listings. However, there is no 08 number so could you tell me what is the published number on your TV's warranty paperwork?

No idea Dave.  I checked the database for a number to ring and, according to the useful text the person adding the number had appended in the right hand column, that one most closely matched my need - so I dialled it.

No 08 number is shown in that entry.
Back to top
« Last Edit: Apr 24th, 2012 at 3:26pm by Heinz »  

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015
WWW  
IP Logged
 
CJT-80
Global Moderator
*****
Offline



Posts: 1,714
Manchester
Gender: male
Re: Panasonic, Customer Service
Reply #10 - Apr 24th, 2012 at 4:53pm
 
Dave wrote on Apr 24th, 2012 at 10:46am:
Heinz wrote on Apr 24th, 2012 at 8:31am:
The number 01344 706723 in the unconfirmed database for Panasonic Warranty issues is confirmed (I used it this morning to buy a 5-Year warranty for my new TV).

A press this, press that auto-menu answers and three such presses got me through to a real person who dealt with my enquiry.

I can promote this to the verified listings. However, there is no 08 number so could you tell me what is the published number on your TV's warranty paperwork?


Dave the only 08 number I can find is on Panasonic's Website, here: http://www.panasonic.co.uk/html/en_GB/Support/Contact+us/220263/index.html#anker...

Which is: 0844 844 3899, and appears to be a general number. I will have a look into it a bit more shortly.
Back to top
 

Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: Panasonic, Customer Service
Reply #11 - Apr 26th, 2012 at 4:29pm
 
I have done some work on this one.

This page on Panasonic's website gives different 0844 telephone numbers for different purposes. However, they are all answered with recordings which redirect to 0844 844 3899. I found the page through Googling and have been unable to get to it from other pages on the site, so it could be a dormant one on the server.

The numbers that I found to redirect are 0844 844 3898, 3868, 3852, 3896 and 3856.

The main number, 0844 844 3899, is answered by an IVR (menu) with the following options:

1. Help with product
2. Purchase accessory, check status of order, extend warranty, check on promotional offer
3. Registrations

There are quite a few alternatives, of which I've listed one of them but post the rest here for the record:
  • 01344 706700
  • 01344 706701
  • 01344 706709
  • 01344 706723
  • 01344 476621

I have therefore listed the first of these numbers as the alternative to all the 0844 numbers.

The main number, 01344 862444, has an IVR on it, and selecting option 2 goes through to the IVR set-out above.

Business support is on 0844 844 3890 and its direct alternative is 01344 860133. There were two unverified numbers for this department. Firstly, 01344 853501, which now redirects to the 0844 number and 01344 853506 which apparently puts the caller into a queue for an agent.

The "Online Shopping Helpline" was verified as 01344 476540 with no 08 number so I've removed it.
Back to top
 
 
IP Logged
 
elcid123
Newbie
*
Offline



Posts: 7
Runcorn
Gender: male
Panasonic jumps on the band wagon 0844 numbers
Reply #12 - Aug 24th, 2012 at 5:26pm
 
Panasonic has now changed all it's numbers to 0844 so all the numbers listed in the database are invalid I know I checked them all.


Steve
Back to top
 
 
IP Logged
 
Dave
Global Moderator
*****
Offline



Posts: 9,902
Yorkshire
Gender: male
Re: Panasonic, Customer Service
Reply #13 - Aug 24th, 2012 at 6:47pm
 
elcid123 wrote on Aug 24th, 2012 at 5:26pm:
Panasonic has now changed all it's numbers to 0844 so all the numbers listed in the database are invalid I know I checked them all.

Thanks for reporting this.

I've joined your posting to the existing thread on Panasonic. As you can see, we touched on this less than six months ago.

For the record, I removed the following entries:

  • Panasonic UK       0870 515 9159       0844 844 3899       01344 706700             Consumer Support
    Product support, warranties and accessories
    All numbers answer with the same menu options
  • Panasonic UK             0844 844 3890       01344 860133             Business Support
    All numbers answer with the same menu options
  • Panasonic UK       0870 010 0076       0844 844 3898       01344 706700             Consumer Support
  • Panasonic UK             0844 844 3868       01344 706700             Consumer Support
  • Panasonic UK             0844 844 3852       01344 706700             Consumer Support
  • Panasonic UK             0844 844 3896       01344 706700             Consumer Support
  • Panasonic UK             0844 844 3856       01344 706700             Consumer Support
  • Panasonic UK             0844 844 3869       01344 706700             Consumer Support
Back to top
 
 
IP Logged
 
elcid123
Newbie
*
Offline



Posts: 7
Runcorn
Gender: male
Re: Panasonic, Customer Service
Reply #14 - Aug 28th, 2012 at 4:30pm
 
Thanks Dave I just tried the 01344 862444 number and a lady answered I said I have one of your televisions and she said I will put you through but a got the answer this department is now closed will try again tomorrow.

How do I find my posts?

Steve
Back to top
 
 
IP Logged
 
Pages: 1 2 
Send Topic Print
(Moderators: DaveM, Forum Admin, bbb_uk, CJT-80, Dave)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge