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Fault with 18185 (Read 9,136 times)
ashley
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Fault with 18185
Aug 22nd, 2005 at 5:53pm
 
Hello,

I am having problems dialling the access code 0808 1703 703 from a ntl line, getting message service is unavailable. Any one having same problem?

Ashley
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« Last Edit: Aug 22nd, 2005 at 10:19pm by ashley »  
 
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bigjohn
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Re: 18185
Reply #1 - Aug 22nd, 2005 at 9:27pm
 
The 0808 and 0207 access numbers do not appear to be working yet.Why not e-mail them
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BJ.
 
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ashley
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Re: 18185
Reply #2 - Aug 22nd, 2005 at 10:16pm
 
I e-mailed them about the problem and this is the message i got back.

Quote:
Dear Sir or Madam,

Thank you for your email.


We are sorry for the inconvenience. Due to the complexity of some connections,
technical
problems may occur. This type of fault is mostly temporary, please try again
later.

We hope this has answered your question.

Should you have any further queries about 18185 please visit our list of
Frequently Asked
Questions http://18185.co.uk/info.php

Kind regards,
18185 Customer Services
http://www.18185.co.uk
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ashley
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Re: Fault with 18185
Reply #3 - Aug 23rd, 2005 at 6:54pm
 
Still cant ring access number!  Angry

Keep e-mail them, just get pre written e-mails sent back to me.
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« Last Edit: Aug 24th, 2005 at 8:31pm by ashley »  
 
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ashley
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Re: Fault with 18185
Reply #4 - Aug 25th, 2005 at 5:15pm
 
Still not working !!!

What are they doing at 18185, dont they want cable customers to use their service?

Any one else having problems or having better luck trying to report the fault to 18185?

Send e-mails to

service@18185.co.uk

Thanks
Ashley
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ashley
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Re: Fault with 18185
Reply #5 - Sep 22nd, 2005 at 5:34pm
 
18185 is now working from a cable line using the access number 08081 703 703

Grin Grin Grin
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Hugh
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Re: Fault with 18185
Reply #6 - Sep 23rd, 2005 at 8:53pm
 
So why would you use 18185 instead of 18866?
Is there some hidden benefit?
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bigjohn
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Re: Fault with 18185
Reply #7 - Sep 23rd, 2005 at 9:21pm
 
Quote:
So why would you use 18185 instead of 18866?
Is there some hidden benefit?


You would use it in conjunction not instead,because it offers Landline and now Cable Customers cheaper peak calls to 0870,and cheaper weekend mobile rates.
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« Last Edit: Sep 23rd, 2005 at 9:22pm by bigjohn »  

BJ.
 
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