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But who was it that got BA and the others to lower their prices?? They didn't do it out of the goodness of their hearts because they "love" their customers. They did it because Easyjet came in; cut costs and lowered prices.

I work in the film business and fly crews around Europe the whole time - I just can't tell you how much money Easyjet has saved me. I went to a talk Stelios gave - and I stood up and told him. The whole audience broke into applause with agreement.

I often book at the last minute - and more often then not, Easyjet (or Ryanair) are still the cheapest. The prices only go up if it's near the fly date AND they don't have many seats left. If they are full then why can't they charge more?

But it's true that some people assume Easyjet will always be the cheapest - they're not. But it's them you have to thank for the low prices.

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I agree 100% - and that's the whole point! Easyjet just have a different business model - right down to "sue us". Look how overstaffed BA is - and how the unions force them to keep too many staff. This overmanning even extends to their outsourced suppliers like Gate Gourmet: they have rules like "X number of people must be present to unload each food trailer" even when most of them are just standing around.

This government has made it SO easy to sue companies in the small claims court. You just fill in a web form and pay a few pounds depending on the size of the claim.

I NEVER waste time writing or calling customer services departments. I go straight to the companies house website, find out the companies' registered address (free), and then issue a 7 day notice by post. Then on the 8th day I pop on the web and issue the summons.

Because I'm smart I get the best of both worlds - cheap prices  and then full recompense if the companies mess me around. I've NEVER lost a case and only once have I ever actually gone to court - and even then I didn't need to and could have won on my written submission alone.

Bulldog Broadband are next on my list if they don't sort themselves out quick ))

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I must confess I quite like the way they are so rude! Anything is better then fawning cabin staff pretending they are enjoying such a silly job. I remember on my very first Easyjet flight a passenger standing up as the plane was still on it's steep ascent with all the seatbelt signs on. The Easyjet steward just stood up and shouted all the way down the plane for the prat to sit down - lovely!

If it's cheap and good value you can be as rude as you like to me (not that I won't be rude back).