mc661
Senior Member
Offline
Habitual FOI requester.
Posts: 432
West-Norfolk
Gender:
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I tried to pay my BT bill online and found an insecure page where they expected you to enter your credit card details!
Sent an email to them and got this in response....
Thank you for your e-mail dated 1/9/05 regarding the online payment.
In relation to your e-mail, where you had mentioned about the error on the BT online page, I would like to inform you that these are just temporary errors which creep in only when there is some technical updation being done on the page or the website.
I would request you to try using this page once again and I am sure you would surely be able to go through.
Should you still have any further queries please do not hesitate to contact us again via e-mail or feel free to give us a call on 0800 800 150.
Thank you for contacting BT.
Yours faithfully,
Ravi Diksh1t BT Customer Contact Centre ----- No I havent changed any names, other then changing an i to a 1.
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