SAYNOTO0870.COM - 18866 increase connection charge!!!

bigjohn Supreme Member Offline Posts: 2,316 Gender:	18866 increase connection charge!!! Sep 5^th, 2005 at 6:28pm I notice from a posting on the MSE site that 18866 increase there connection charge tomorrow from 2 to 3p.Calls to 01/02 numbers from a landline using 18866 access are still free.
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one Newbie Offline Posts: 23 Gender:	Re: 18866 increase connection charge!!! Reply #1 - Sep 6^th, 2005 at 8:25am So doesn't this make 1899 a better option as it has the same connection charge but lower cost to mobiles.
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: 18866 increase connection charge!!! Reply #2 - Sep 6^th, 2005 at 9:06am Quote: So doesn't this make 1899 a better option as it has the same connection charge but lower cost to mobiles. Yes unless some of its intl rates r better for u The other advantage is if you havent got a dialler.you want make the mistake of dialling 118866 and being charged for an expensive dq call.
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max Newbie Offline Posts: 4	Re: 18866 increase connection charge!!! Reply #3 - Sep 6^th, 2005 at 11:33am hi i noticed that 18866 says "calls via 18866 are subjected to a connection fee of 3p per minute" Is this a typo (per minute) Max
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bbb_uk Global Moderator Offline Posts: 2,041	Re: 18866 increase connection charge!!! Reply #4 - Sep 6^th, 2005 at 5:22pm Yes, its a typo. It is now the same as Call1899 and that is 3p connection charge and 0ppm for geographical calls (in other words 3p per call).
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Dave Global Moderator Offline Posts: 9,902 Yorkshire Gender:	Re: 18866 increase connection charge!!! Reply #5 - Sep 6^th, 2005 at 6:09pm I haven't received an email to tell me about this change. Has anyone else?
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: 18866 increase connection charge!!! Reply #6 - Sep 6^th, 2005 at 6:43pm Quote: I haven't received an email to tell me about this change. Has anyone else? No one seems to have Dave.
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questa

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Re: 18866 increase connection charge!!!
Reply #7 - Sep 6^th, 2005 at 6:52pm

WHat would stop 18866 raising their connection charge to say £1 or £10 or £10000 without warning and hammering unsuspecting punters for the charges? Many people will be using it not reaslising its gone up, so is this the big scam on the way? Rise the charge without notice or warning - maybe the next rise will be much bigger...

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reggie Full Member Offline Posts: 199	Re: 18866 increase connection charge!!! Reply #8 - Sep 6^th, 2005 at 7:50pm Thanks Big John for keeping us up to date.
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Dave

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Re: 18866 increase connection charge!!!
Reply #9 - Sep 7^th, 2005 at 4:24am

Quote:

WHat would stop 18866 raising their connection charge to say £1 or £10 or £10000 without warning and hammering unsuspecting punters for the charges? Many people will be using it not reaslising its gone up, so is this the big scam on the way? Rise the charge without notice or warning - maybe the next rise will be much bigger...

It went up a couple of months back (can't seem to find the thread on it; maybe bigjohn can point us to it). Did they email everyone then?

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bbb_uk

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Re: 18866 increase connection charge!!!
Reply #10 - Sep 7^th, 2005 at 7:44am

Quote:

It went up a couple of months back (can't seem to find the thread on it; maybe bigjohn can point us to it). Did they email everyone then?

It went up on the 23rd March 2005 and I got an email and some other people as well. I also couldn't find it on this forum but managed to find it on MSE forum here & here.

Back then we were given a few days notice this time though it came as a surprise and I don't think anyone got an email from them.

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« Last Edit: Sep 7^th, 2005 at 7:45am by bbb_uk »

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bigjohn

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Re: 18866 increase connection charge!!!
Reply #11 - Sep 7^th, 2005 at 8:48am

Quote:

Back then we were given a few days notice this time though it came as a surprise and I don't think anyone got an email from them.

You beat me to it Kev i had just found the MSE link.

The annoying thing is that they just think a few lines on there site a couple of days beforehand is suffecient notice.Are they getting two big for there own boots? i wonder.The recent Which report must have brought them a few new customers.

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bbb_uk

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Re: 18866 increase connection charge!!!
Reply #12 - Sep 8^th, 2005 at 9:13am

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...Are they getting two big for there own boots? i wonder.The recent Which report must have brought them a few new customers.

I'm not sure. All I know is I had an interesting conversation with bunking_off on the MSE site about termination fees that BT get when calls end on their network.

BT charge 0.77ppm daytime for calls ending on their network which means any call over 4mins then Call18866/1899 are now making a loss. They must hope that they make enough money from the calls that are less than 4minutes.

The was discussed here (post number 13 onwards).

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« Last Edit: Sep 8^th, 2005 at 9:19am by bbb_uk »

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Smasher

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Re: 18866 increase connection charge!!!
Reply #13 - Sep 8^th, 2005 at 3:34pm

18866's Terms and Conditions:

Quote:

Charges and Payment

We withhold the right to vary any charges or rates at any time by posting the resulting price changes on our website or otherwise giving you notice. All Charges are subject to any applicable UK tax or duty, including Value Added Tax, at the prevailing rate.

There is a connection fee in respect of any call made using the Call18866 Service which is published on the Call 18866 website at all times. The Call18866 Service is billed in one-second increments and all call Charges are rounded to the nearest penny.

questa has a valid point about whether they could suddenly hike the prices and post the 'announcement' on their website. Because realistically, how many of us check their website every day? If they hiked the price then nobody would have a case against them because of the T&C's. Angry

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bbb_uk

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Re: 18866 increase connection charge!!!
Reply #14 - Sep 8^th, 2005 at 6:18pm

I'm sure that is an unfair t&c in that they can change the prices at anytime without notice period of somekind.

The problem is though because they operate a call cost notification service then they could simply say well before you made your call you would have been informed that it is now 3p per call. If we haven't got this call cost notification service on then that isn't their fault as such.

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