Quote:With regard to NGM's request to cancel accounts, it so happens that I haven't used them at all, but kept my account open - what difference will it make to them
Don't forget 1899 doesn't offer Direct Debit so they could in theory charge anything to a Debit/Credit Card and run
The difference it will make is that following their 50% hidden increase in connection charge I am sure they will count the number of 18866 cancellations they get in the ensuing weeks as a result. Whereas they will be less likely to notice people who merely stop using their account for a while. Also emails of complaint will get their attention even if they don't reply to them.
One reason for cancelling the account would be that it cancels their authority to make any further debits for 18866 after the final closing account balance. Whereas to leave an inactive card account with an open card authority would potentially allow them to take payments in the future.
My last credit card bill shows a debit to Finarea which I believe is the first time that they have started taking payments under their reall name rather than 18866 or Bibit etc. I wonder if they are soon going to come out into the open, consolidate everything and start a CPS or Wholesale Line Rental service as Finarea. You can't be a collection of 10 2 bit players to do something like that cost effectively.