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18866 increase connection charge!!! (Read 81,069 times)
NonGeographicalMan
Ex Member


Re: 18866 increase connection charge!!!
Reply #90 - Sep 23rd, 2005 at 12:27pm
 
Quote:
The company is not acting fraudulently. You may deplore the fact that the company did not send you an email, but it was published on their website. Futhermore, you are lying on MSE when you say you did not know for 12 days - you read it here sooner than that.

I rarely visit the Cheap Call Providers section of this forum therefore it was several days before I knew of the 18866 price change.  I almost never visit the 18866 website in the normal course of events.

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« Last Edit: Sep 26th, 2005 at 12:49am by DaveM »  
 
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andy9
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Re: 18866 increase connection charge!!!
Reply #91 - Sep 23rd, 2005 at 12:28pm
 
and another locked thread NGM started

http://forums.moneysavingexpert.com/showthread.html?t=94209

Quote:
It would appear that this forum contains a number of members who enjoy slamming the opinions of other members when those opinions do not exactly correspond with their own perception of the universe?

edit - as the thread has now been deleted, it is worth pointing out that the Board Guide suggested that decisions on what is and is not permissible are within the site owners rights, and that MSE members do not slam each other.
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« Last Edit: Sep 23rd, 2005 at 5:15pm by andy9 »  
 
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andy9
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Re: 18866 increase connection charge!!!
Reply #92 - Sep 23rd, 2005 at 12:46pm
 
Quote:
I rarely visit the Cheap Call Providers section of this forum therefore it was several days before I knew of the 18866 price change.  I almost never visit the 18866 website in the normal course of events.


This thread was started by bigjohn on 5th September, foreshadowing the increase the following day, as he had read on MSE. The increase did indeed take place on the 6th. NGM joined the subject on the 14th, and told us he was no longer a customer. 8 days

On MSE ...
Quote:
I only found out about the 18866 price rise 12 days after the event but as I rarely visit the 18866 website it could have been two months later when I got a bill.

err, ok, a fault in arithmetic then

The T&C state that changes will be published on the website or by other means, and tariffs are updated every day as far as I'm aware, so somebody already upset about one increase might have taken just a bit of time to check website, account statement, or forums discussing such subjects.

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« Last Edit: Sep 23rd, 2005 at 5:26pm by andy9 »  
 
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DaveM
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Re: 18866 increase connection charge!!!
Reply #93 - Sep 23rd, 2005 at 1:13pm
 
NGM was requested to modify his posts or have them deleted. He was first warned privately & this was then made public because of his inappropriate comments that followed.

Private ravings should be kept out of these forums.
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« Last Edit: Sep 26th, 2005 at 12:57am by DaveM »  
 
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NonGeographicalMan
Ex Member


Re: 18866 increase connection charge!!!
Reply #94 - Sep 23rd, 2005 at 1:14pm
 
I have had confirmation from Ofcom that Finarea's failure to offer an Alternate Disputes Resolution procedure is a breach of the regulations and they have added them to their list of companies supplying telecoms services in the uk to be investigated.

Please don't try to bamboozle me with the argument that it is only a few pence involved when it is a very large percentage change and thousands of customers are involved.

Also the failure to notify the change by email is not accidental but a quite deliberate strategy to try to earn extra profits from those not yet aware of the price change.
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NonGeographicalMan
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Re: 18866 increase connection charge!!!
Reply #95 - Sep 23rd, 2005 at 1:20pm
 
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If the inapropriate portions of this thread are not modified by you, they will be removed - DaveM
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« Last Edit: Sep 23rd, 2005 at 3:09pm by DaveM »  
 
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