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First ScotRail (Read 14,179 times)
n00n00
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First ScotRail
Sep 6th, 2005 at 3:44pm
 
First Scot rail only seem to have 0835 and 0870 numbers.

Please can anyone find a free or Geographic number becase they haven't sent me my tickets.

First ScotRail Customer Relations
  First ScotRail, PO BOX 7030, Fort William, PH33 6WX



Tel: 0845 601 5929
     
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« Last Edit: Sep 18th, 2005 at 7:32am by Dave »  
 
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Dave
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Re: First ScotRail
Reply #1 - Sep 6th, 2005 at 4:11pm
 
The requestor has noew found a number which is now on the unverified list. It is 0141 3354260.
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« Last Edit: Sep 18th, 2005 at 7:32am by Dave »  
 
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rebeccalund123
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Bargain Berths (First Scot Rail)
Reply #2 - Jan 18th, 2008 at 4:37am
 
Looking for 0870 606 2031 alternative as the web booking page is down.
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Re: Bargain Berths (First Scot Rail)
Reply #3 - Jan 18th, 2008 at 9:43am
 
You might want to try 0141 335 4201 (found on 192.com when searching for First ScotRail). There are also unverified numbers in the database that might help,
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stuartpalmer
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First Scotrail Telesales
Reply #4 - Mar 23rd, 2008 at 11:38am
 
I'm looking for an alternative to 0845 7 55 00 33, which is the Telesales number for First Scotrail.  I know that the call centre is based in Fort William, so the Geographical alternative should be an 01397 number.

I've written to Scotrail pointing out that the 0845 number costs customers money and (probably) gives the company no benefit - but no reply as yet!
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Re: First Scotrail Telesales
Reply #5 - Mar 23rd, 2008 at 12:30pm
 
Well, it would appear that their fax number is 01397 708 239 (within the area code you specified) so it is possible that the number is located close to that one. Perhaps you could try a few extensions near that one?
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Re: First Scotrail Telesales
Reply #6 - Mar 23rd, 2008 at 12:38pm
 
Actually, scrap that - after searching for the fax number, I've located the following number - 01397 773300. It is probably the switchboard for "FirstInfo" (the "section" that runs the customer services for Scotrail). Please try that number and see if they will transfer you.
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Re: First Scotrail Telesales
Reply #7 - Mar 23rd, 2008 at 3:34pm
 
[quote author=stuartpalmer link=1126021472/0#4 date=1206272304]I'm looking for an alternative to 0845 7 55 00 33, which is the Telesales number for First Scotrail.  I know that the call centre is based in Fort William, so the Geographical alternative should be an 01397 number.[/quote]
The 0141 number now has a recording on giving the 0845 number. Try the number found by jgxenite and let us know how you get on. You may have to ask to be put through to telesales.
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stuartpalmer
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Re: First ScotRail
Reply #8 - Mar 23rd, 2008 at 4:58pm
 
I'll be calling next week to book tickets - so will try that number and report back.

Many thanks for the swift replies.
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Re: First ScotRail
Reply #9 - Mar 23rd, 2008 at 6:50pm
 
No worries - please let us know how you get on. I suspect that the terminating number for the 0845 one will be somewhere in the range we have uncovered. It might also be worth asking them for an alternative number while you are on the line.
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RossCo
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Re: First ScotRail
Reply #10 - Oct 26th, 2008 at 10:31pm
 
Numerous people have tried by using this number and will not be transferred as it is not possible as the number is for an admin office.

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Minardi
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Re: First ScotRail
Reply #11 - Nov 9th, 2008 at 5:54pm
 
Well, what is the geographic number then? Sounds like you work there.
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