Thank you for your email.

Can I ask that you confirm this yourself with BT (verbally) or with the ASA (Advertising Standards Authority/CAP), or even OfCOM?

Can I also ask that you provide a link to where you read that an 0870 is charged at national rate and I shall take this up with BT and the trading standards because advertising an 0870 as national rate is misleading under the Section 3 of the Consumer Protection Act 1987?

If your new 0870's are, as you state, charged at national rate why is it that the ASA & OfCOM state this is no longer true and have ruled that you can't advertise your numbers as national rate and why doing so is misleading under the Consumer Protection Act 1987?

As mentioned in my original email, BT removed the difference between local rate and national rate and therefore the local rate is now only 3ppm.  All relevant links for you to confirm this were provided in my original email.

Can I ask that you at least look into this further and in a bit more indepth otherwise continuing to state that an 0870 which is charged at nearly 8ppm is the same as a national call charged at only 3ppm (all this can be confirmed with links provided and with BT) is misleading and Doncaster Trading Standards are the 'home authority' area for your company and I shall ask them to investigate your misleading claim.

Thank you for your reply.  We have passed this to BT for their comment, and will reply to you once we receive this.

Kind regards