???
Does anyone know why, when I dial my memory prefix number for this site, and then a separate memory number followed by the hash, that I get a message telling me that that 2nd memory has not been recognised?
When I redial using the full telephone number, it works!
I've not previously had trouble doing this but it seems that when the hash was added to the instructions recently, I've been getting quite a few of these messages.
Any solutions/suggestions?

Yes, reading my thread back, I suppose it's a bit muddy!

1. I don't dial 1899 before my call, I have to dial
08081 708 708 first (because I'm on ntl).

2. Because this is a bit long-winded, I had pre-programmed this number into the memory on my phone.
So, I press memory 8 before I make a call.

3.  This used to work fine, when I then pressed another memory-stored number on my phone, eg memory 1.   (Therefore at this stage I have pressed
memory 8 and memory 1).

4.  The sequence seems to have recently changed, as the instructions now are that I have to finally press the hash symbol on the phone to be connected. 

5.  My phone doesn't like this as a voice then says that the number I've rung (memory 1), has not been recognised.  (Yes, I have checked my memory 1 etc and found it to be correct).

6. When I redial using the full telephone number for the memory 1 number, I can get through ok.  This is the same for all my other memory-stored numbers.
This is a real pain!

I hope this explains my problem better.

Thanks for your prompt reply.

Your suggestion about storing the hash in the memory-stored number seems the best option.
But, before I try reprogramming my other memory-stored numbers, I thought that I really ought to check if my phone has touch tone as opposed to pulse tone.

Duh, how do I do this?

Thanks bill, thanks, bbb_uk, thanks DaveM

It works!