Shiggaddi
Senior Member
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Posts: 411
Saltash, Cornwall
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I had exactly the same e-mail, word for word!!
Does the officer not have access to the internet by any other means, apart from his office. Not everyone has the internet at home, but surely he could have found someone in his office that does.
And after not being able to access it from his work, 3 months later he comes up with the bright idea of accessing the internet by "other means"
Not sure if it's worth pointing out to him, if it's not changed within a week, as it might take another 3 months before he manages to get on the internet to sort it out again!!
Anyway, at least it's a victory, and after reading the thread about Norwich Union, and trading standards refusing to take any action whatsoever, at least Richmond trading standards have taken the most appropriate action, and that is to just contact the company concerned, tell them that the price is misleading, and asking them nicely to change it.
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