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Sky Travel Shop (The First Resort/TUI) (Read 11,083 times)
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Sky Travel Shop (The First Resort/TUI)
Sep 27th, 2005 at 8:34pm
 
Can anyone help with the geographical telephone numbers for the sky travel shop.  It is an online site and so does not have an address or postcode - at least not one that I can see.  Their web site is here
http://www.skytravel.co.uk/html.asp?filename=general.contactus&ito=1551

Two numbers needed
0870 050 0120 - Reservations and enquiries
0870 0500 130 - Customer Services

I have carried out a search on this site and Googled the numbers but to no avail.  If someone finds the numbers by doing this can they let me know in case I am just being stupid and need to do this again.

Thanks for your help - it is appreciated.

~ Thread title amended by Dave
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« Last Edit: Nov 5th, 2006 at 3:33pm by Dave »  
 
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Dave
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Re: Sky Travel Shop
Reply #1 - Sep 27th, 2005 at 9:07pm
 
See the About page on the website. It says:
Quote:
Sky Travel holidays provided by The First Resort, The First Resort is a trading name of TUI UK Ltd. Registered office: Elsinore House, 77 Fulham Palace Road, London, W6 8JA


TUI UK Ltd is better known as Thomson Holidays.

The contact page on The First Resort website gives the address as:
The First Resort
First Floor
Churchgate House
56 Oxford Street
Manchester
M1 6EU

A check of 192.com reveals only 0870 numbers, so no clues there.

0161 236 3072 is a FR recruitment number.

More proof here that it goes to The First Resort in Manchester. Another direct dial phone number is shown: 0161 236 7765
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« Last Edit: Sep 27th, 2005 at 9:10pm by Dave »  
 
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Re: Sky Travel Shop
Reply #2 - Sep 27th, 2005 at 9:31pm
 
Hi Dave

You seem to be on the right track.  Maybe someone else out there will be able to provide some FR numbers - although FR also has NGNs that provide similar services but are not SKY Travel.
I am sure a lot of people would find having the FR and the SKY Travel ones useful - booking a holiday can be a time consuming activity and when you think that you are paying thousands for a family holiday charging high prices for the call does seem a bit mean.
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Re: Sky Travel Shop
Reply #3 - Sep 27th, 2005 at 9:36pm
 
I've just noticed this thread on The First Resort. Unfortunately there's not much more information.

See what others can come up with.
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Re: Sky Travel Shop
Reply #4 - Nov 5th, 2006 at 3:32pm
 
Unverified we have 0800 2738821 as "The First Resort" with "Sky Travel" in the other info column.
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Re: Sky Travel Shop (The First Resort/TUI)
Reply #5 - Nov 5th, 2006 at 6:53pm
 
Sorry Dave for the duplicate thread  Huh I did do a search but obviously did not go far enough back!! I have reluctantly just phoned the dreaded 0870 number, Sun evening, 6.30pm and it took 7 minutes of holding before I was even spoken to. Wanted a price for something advertised on TV today and total length of call....... 28 minutes  Angry Hope that doesn't amount to £2.80 for that one call!!
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Re: Sky Travel Shop (The First Resort/TUI)
Reply #6 - Nov 5th, 2006 at 9:09pm
 
0870 calls at the weekend are not too bad, they cost 1.5p/min from BT landlines (Option 1).

If 0870 calls are unavoidable, and provided it is possible, it is worth scheduling them for weekends
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Re: Sky Travel Shop
Reply #7 - Nov 6th, 2006 at 7:48am
 
Dave wrote on Nov 5th, 2006 at 3:32pm:
Unverified we have 0800 2738821 as "The First Resort" with "Sky Travel" in the other info column.

This 0800 number is now NU.  Sad
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Re: Sky Travel Shop (The First Resort/TUI)
Reply #8 - Nov 7th, 2006 at 7:40pm
 
A nice cop out by thae ASA
http://www.asa.org.uk/asa/adjudications/Public/TF_ADJ_41766.htm

Not sure if the link works, If not can one of the mods sort it out please.

~ Link corrected by Dave
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« Last Edit: Nov 7th, 2006 at 7:45pm by Dave »  
 
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Re: Sky Travel Shop (The First Resort/TUI)
Reply #9 - Nov 7th, 2006 at 7:59pm
 
When I was on the phone to Sky Travel on Sunday, I asked for a Geographical numberand was told, no just phone the 0870 number as you are only charged at Local Rate. I knew that information was incorrect and pointed that out, and was told its local rate!!  Shocked
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Re: Sky Travel Shop (The First Resort/TUI)
Reply #10 - Feb 24th, 2007 at 4:52pm
 
0800 0271717 has been entered into the database. It has a menu which appears to cover new bookings as well as amendments to existing ones. Some feedback would be appreciated on whether it works or not.
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