biggles
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Posts: 3
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I am annoyed by, and totally opposed to, the practise of placing your call immediately on hold and inflicting music(?) on you. I fail to understand why I should be expected to pay for this privilege when I could be being dealt with by an operator, they could at least call me back when they are able to talk. Also annoyed by Fat cats who live off the cream, for which I am expected to pay, but are seemingly unproductive and cannot even give you a straight answer to the most innocuous question, they always procrastinate. I strongly object to making an 087/4 call and finding that I am in another country's call centre where the language is a barrier. An example of this was from last Thursday when I asked to speak to a named emoployee only to be assured that she did not work there. What really annoys me is that I am expected to pay the phone bill for a company from whom I am expecting a service, I had always understood thak it was a criminal offence to "obtain money by false pretences" and surely, that it what it amounts to when you come down to it. If a company is unable to build the phone bill cost into their prices they ought not to be in business. If Mr. B.Liar (whoops Blair) and his cohorts do not see what they have allowed to happen they should bee booted into the dustbin of history. Of course, he could employ a panel of experts from the LSE to explain to me where I have gone wrong with my thinking. After all, it would cost no more than cancellation one aircraft for the Royal Air Force and we all know where he stands on that. I am in my 70s and remain working, due in part to the legalised theft from pension funds perpetrated by Reisch Chancellor Brown (sorry done it again, exchequer). Perhaps it might be possible to regain the initiative from politicians if THEY were paid on a "results only basis". It might sharpen up their thinking and give the rest of us a bit of a break. If a football team is not doing well there is always the cry "sack the manager" I wish that could apply to government also as it could liven up the thoughts of our elders and betters (?)
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