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SAYNOTO0870.COM › Main Forum › Geographical Requests › Satellite Direct UK Ltd 08702 245777

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Satellite Direct UK Ltd 08702 245777 (Read 40,593 times)

Fiddler

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Satellite Direct UK Ltd 08702 245777
Oct 4^th, 2005 at 9:46am

This is a service company for satellite tv installations it has an 08702 245777 number. No Geographical number can be found on the searches tried. Address:Orchard Business Park, Yapton, BN18 0EH. There is another address Arundel BN18 0ZZ. There is a Fax Number 01243 554624. If a fault is found and they are contacted it takes a long time on the phone trying different options on the system before an engineer will be sent. A geographical number is required to prevent expense to the customer.

« Last Edit: Oct 4^th, 2005 at 6:48pm by Dave »

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Satellite Direct UK Ltd 08702 245777 Reply #1 - Oct 4^th, 2005 at 9:52am Domain Name records give number as 01243 555 044. Let us know if it works.Thanks.
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Fiddler Newbie Offline Posts: 2	Re: Satellite Direct UK Ltd 08702 245777 Reply #2 - Oct 7^th, 2005 at 10:35am Many thanks for the extremely fast response. Yes the number supplied is correct. Regards. Jim Lower
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admounsey

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Re: Satellite Direct UK Ltd 08702 245777
Reply #3 - Dec 20^th, 2005 at 9:06am

I pay £8/month to this company (Subscriber Services - a trading name for Satcover Ltd and the authorised customer service agent for Satellite Direct UK Ltd) to fix Sky problems (frequent). If there is a fault, I have to spend a long time waiting on the phone, then a longer time while various remedies are suggested before an engineer can be booked. They do not call back, even if they promise to. I tried 01903 718185 (listed under unverified alternatives) but this was a sales number and they would only give me the 0870 number for the engineering department. I tried the 01243 555044 number from this forum; they answered as Digicover Ltd, said they were unconnected to Subscriber Services but could give me a number - guess what? 0870 245777.
A geographical number for the engineering department is needed to save customers further expense - any help would be gratefully received and acknowledged.

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jrawle Supreme Member Offline Posts: 708 Didcot, Oxfordshire Gender:	Re: Satellite Direct UK Ltd 08702 245777 Reply #4 - Dec 20^th, 2005 at 10:10pm A quick google came up with: 01903 718183 Close to the sales number you tried! I also found an 0845 number, 0845 230 3034 - better than 0870, although still far from ideal.
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jrawle Supreme Member Offline Posts: 708 Didcot, Oxfordshire Gender:	Re: Satellite Direct UK Ltd 08702 245777 Reply #5 - Dec 20^th, 2005 at 10:14pm I've also looked up Subscriber Services, and found 01243 821122. However, there are some rather unflattering remarks about them out there, including a reference to "cowboys", so do look out!
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admounsey Newbie Offline Posts: 2	Re: Satellite Direct UK Ltd 08702 245777 Reply #6 - Dec 22^nd, 2005 at 9:14am Thanks for trying - unfortunately 01903 718183 is not recognised and 01243 821122 is the Satcover Ltd sales office.
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Tanllan Supreme Member Offline Posts: 797 Gender:	Re: Satellite Direct UK Ltd 08702 245777 Reply #7 - Dec 23^rd, 2005 at 2:16pm Satellite Direct has a registered office in Crawford Street W1 Satellite Direct UK has a registered office in Church Road HOVE 3 Satcover has a (the same?) registered office in Church Road HOVE 3 Digicover does not appear in the Companies House website - so why did they answer as Digicover Limited?
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mandymac25

Ex Member

Re: Satellite Direct UK Ltd 08702 245777
Reply #8 - May 25^th, 2006 at 10:12am

I have been a customer of Satellite Direct for some time now. Quite appauled at some of the remarks made here.

I have had 2 replacement pieces in the past 6 months from this company and I have never had any problems with them.

I live in a remote area of the country and they arrived the following day from my call to them.

I find the staff very polite and helpful and the service of excellent quality.

Don't some people have anything better to do with their time than pick holes in quality companies???

Angry

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a very nice man Supreme Member Offline Posts: 705 England Gender:	Re: Satellite Direct UK Ltd 08702 245777 Reply #9 - May 25^th, 2006 at 7:46pm I suspect a member of Satelite Direct has found this site
Back to top	Wooden balance bikes for only £35 + postage. www.easycyclers.co.uk IP Logged

dad2711 Junior Member Offline Posts: 74 kent Gender:	Re: Satellite Direct UK Ltd 08702 245777 Reply #10 - May 25^th, 2006 at 9:20pm all i can say is ditto and agree with a very nice man
Back to top	« Last Edit: May 25^th, 2006 at 9:22pm by dad2711 » dad2711 &&I try to find numbers :-- but now im getting better at finding them IP Logged

Pooh Newbie Offline Posts: 1 N Ireland Gender:	Re: Satellite Direct UK Ltd 08702 245777 Reply #11 - Jun 28^th, 2006 at 6:42pm They also use another 0870 number - 0870 240 2473 and when they ring you they purport to be Sky and tell you they can give you a very good offer on insurance for your sky dish if you give them your full credit / debit cartd number over the phone!!!
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skybus1

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Re: Satellite Direct UK Ltd 08702 245777
Reply #12 - Oct 22^nd, 2006 at 2:10pm

Hi All, As a member of Satellite Direct staff I would like to offer the following pointers,

Our New Head office is IMPERIUM HOUSE, FORD LANE, FORD, ARUNDEL, WEST SUSSEX BN18 0DF

YOU Can Also get through to our admin on 01243 867 893, our call centre number is 08702 402 465 (thats for our Bognor Office anyway) The number you are all discussing is the one given out to new policy holders. Hope this helps. Wink

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wycheblogger

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Satellite Direct Dishonest Advertising
Reply #13 - Jan 1^st, 2007 at 1:41pm

I received an unsolicited letter from Satellite Direct UK Ltd which started - "The initial manufacturer's warranty on your digital satellite (Sky TV) system has now expired ...".
This is a blatant LIE.
I checked with Sky and they confirmed that my warranty had not run out at all. Indeed it had several months still to run.
In response to my question as to whether this company was appointed by Sky, Sky responded - "There are a number of independent warranty companies that legitimately provide products to protect digital satellite equipment. These companies and their products are not related to Sky or the Sky Repair Plan.".
So there you have it. They are not part of Sky, they are not endorsed by Sky, they are just one of a number of independents.
But would you want to trade with a company, or appoint them your equipment maintainer, when their pening sentence on their correspondence is a blatant LIE.
I wouldn't. Would you?

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andy9 Supreme Member Offline Posts: 505	Re: Satellite Direct UK Ltd 08702 245777 Reply #14 - Jan 1^st, 2007 at 6:43pm Another thread about a different number for the same misuse - especially note the post by progers (last for now, on 23 Dec) http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1162306962/0
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