Quote:And it is exactly why BT seems to be trying to recoup perhaps £120 million a year through its change from rounding call costs to the nearest 0.1 of a p to 0.5 of a p. ...
And all these 'little' changes add up.
This concerns me that an illusion (partly due to the public's complacent attitude) is being created. The idea that the competition that was introduced was to reduce prices is absolute rubbish.
BT's competitors compare themselves to BT. So as BT is actually increasing rates by making small changes here and there, other providers are busy 'shaping' their packages to look like they're better than BT.
The Post Office's Homephone service is a typical example. They market it as being cheaper than BT, therefore it
must be! So what about the increased costs for calling and 0870s?