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OFCOM, Wrong info again! (Read 46,106 times)
derrick
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OFCOM, Wrong info again!
Oct 12th, 2005 at 2:10pm
 
Just found this    after being given the website from a company to who I complained about an 0870 number.

At the top is this: ["This document was originally published by Oftel, one of the organisations replaced by Ofcom at the end of 2003. It represents Ofcom's current policy"],
whilst it says it was published by Oftel at the end of 2003, it also states that it is Ofcoms "current"policy.

Check 2.18 for more wrong info re the cost of these calls.



Also check out the maps, No's 1.2.3.4








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bbb_uk
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Re: OFCOM, Wrong info again!
Reply #1 - Oct 12th, 2005 at 2:13pm
 
Email OfCOM at contact@ofcom.org.uk and point out that they are wrong.
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« Last Edit: Oct 12th, 2005 at 2:14pm by bbb_uk »  
 
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Tanllan
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Re: OFCOM, Wrong info again!
Reply #2 - Oct 12th, 2005 at 2:41pm
 
Of course it
was
correct in defining that one never paid more for 087 and 084 than the national and local rates of the operator to which one was connected.
So just how did the current scam start... Cry
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hoxne
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Re: OFCOM, Wrong info again!
Reply #3 - Oct 12th, 2005 at 4:56pm
 
Ofcom acknowledge at 2.24 of the same document that calls are not charged at the rates set out at 2.18, although it's no longer correct about BT rates!
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derrick
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Re: OFCOM, Wrong info again!
Reply #4 - Oct 13th, 2005 at 1:14pm
 
Quote:
Just found this    after being given the website from a company to who I complained about an 0870 number.

At the top is this: ["This document was originally published by Oftel, one of the organisations replaced by Ofcom at the end of 2003. It represents Ofcom's current policy"],
whilst it says it was published by Oftel at the end of 2003, it also states that it is Ofcoms "current"policy.

Check 2.18 for more wrong info re the cost of these calls.


Also check out the maps, No's 1.2.3.4



I emailed Ofcom yesterday to request they amend the website, and low and behold today that website is now empty with this message on it:-

"This document was originally published by Oftel, one of the organisations replaced by Ofcom at the end of 2003.
It is currently being revised to reflect recent numbering changes and will be updated soon"

Thus proving it was inaccurate information



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bbb_uk
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Re: OFCOM, Wrong info again!
Reply #5 - Oct 13th, 2005 at 1:24pm
 
Thats good news and quick as well (especially for Ofcom).

You could try emailing that company again and pointing out that the document they were referring to has now been withdrawn because it was old/out of date.

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derrick
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Re: OFCOM, Wrong info again!
Reply #6 - Oct 13th, 2005 at 1:25pm
 
Already done
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Shiggaddi
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Re: OFCOM, Wrong info again!
Reply #7 - Oct 13th, 2005 at 5:39pm
 
When companies always point to well hidden documentation like that midleading ofcom writing (which I didn't get a chance to see) it makes you wonder how they get to know all this info in the first place.

Anyone with basic arithmatic and English skills can look at the telco company website, and find that their rates for 0870 are higher than normal geo numbers.

Yet these companies don't bother reading, yet instead find some very old information which very few people know about, and because they have been told by ofcom that it's true, it must be.

Perhaps this company that swears on ofcoms statement will go back to this link, when updated, and if it states 0870 is a premium rate number, costing much more than normal numbers, this company will not have a problem with the findings, and inform anybody else who queries the cost of their 0870 number this new information.
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I realy hait itt wen peeple canot spel proply. Itt getts onn mye nervs sew mutch annd streses mee owt. Knot onley iz itt vary bade speling butt allso bade gramer.
 
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Mr_Asaboa
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Re: OFCOM, Wrong info again!
Reply #8 - Oct 13th, 2005 at 11:53pm
 
Quote:
Of course it
was
correct in defining that one never paid more for 087 and 084 than the national and local rates of the operator to which one was connected.
So just how did the current scam start... Cry


Absolutely. These numbers were originally introduced to allow businesses to have an easily memorable dialing code that charged a flat (national rate) charge. However, some businesses realised that by striking a deal with BT they could raise the charges and keep some of the profits.
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NonGeographicalMan
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Re: OFCOM, Wrong info again!
Reply #9 - Oct 14th, 2005 at 2:26am
 
Quote:
Just found this    after being given the website from a company to who I complained about an 0870 number.

At the top is this: ["This document was originally published by Oftel, one of the organisations replaced by Ofcom at the end of 2003. It represents Ofcom's current policy"],
whilst it says it was published by Oftel at the end of 2003, it also states that it is Ofcoms "current"policy.

Check 2.18 for more wrong info re the cost of these calls.

Also check out the maps, No's 1.2.3.4



Rather than alerting Ofcom to their own usual quite grotesque incompetence you should instead have just alerted us so that we could have alerted all the personal finance journalists of the national newspapers while Ofcom still had egg all over its debauched and bloated corporate face.

That way Ofcom might have suffered some real penalty for pretending it cares about the public while pulling every trick in the book it can to defend the revenue scamming activities of its former working colleagues in the telecoms and broadcasting industries.
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NonGeographicalMan
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Re: OFCOM, Wrong info again!
Reply #10 - Oct 14th, 2005 at 2:30am
 
Quote:
Perhaps this company that swears on ofcoms statement will go back to this link, when updated, and if it states 0870 is a premium rate number, costing much more than normal numbers, this company will not have a problem with the findings, and inform anybody else who queries the cost of their 0870 number this new information.


You seem to have an overly charitable view of the nature of people involved in the 0870 call centre scamming industry.

They know exactly what they are up to but like the mafia after they have just had 10 people executed will pull almost every trick in the book to try to claims these people must have just have accidentally all shot themselves in the head one night.
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Mr_Asaboa
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Re: OFCOM, Wrong info again!
Reply #11 - Oct 14th, 2005 at 8:14am
 
Quote:
Rather than alerting Ofcom to their own usual quite grotesque incompetence you should instead have just alerted us so that we could have alerted all the personal finance journalists of the national newspapers while Ofcom still had egg all over its debauched and bloated corporate face.

That way Ofcom might have suffered some real penalty for pretending it cares about the public while pulling every trick in the book it can to defend the revenue scamming activities of its former working colleagues in the telecoms and broadcasting industries.


What's your problem with Ofcom?! Basically, they're here to help people like you and they're the ones who first suggested a consultation into the misuse of 087 and 084 numbers. You need to stop being so demanding, be a little more reasonable and stop expecting the Earth.

These issues with NGNs angers me as much as you, but I'm a little more realistic. I don't expect Ofcom to be able to change the wording of every ad straight away. It's just not reasonable.

Serial complainers like you need to have a little think about how the system is likely to work. Have alittle think about it.
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NonGeographicalMan
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Re: OFCOM, Wrong info again!
Reply #12 - Oct 14th, 2005 at 8:38am
 
Hello Mr Asaboa,

Do you know a gentleman called Mr Peacock by any chance?

And no Ofcom was not the first to take any action on this matter.  Instead I and other campaigners who have complained about these NGN numbers to BT and OFTEL from as far back as 1997 are the campaigners who have been ignored by a corrupt and incompetent regulatory system.  Ofcom put off doing anything about this matter for just as long as it possibly could so as not to upset its telecoms industry chums.

Its first consultation 2 years ago suggested there was no problem because it completely hid the consultation's existence from public view and almost no one (even me) was aware of it or responded as a result.  Then the consultation Ofcom launched in October 2004 clearly produced responses that told it what it needed to do to put things right (even BT told it what it needed to do to put things rights and BT was basically right for once) but because those were not responses convenient to the telecoms industry Ofcom launched another consultation to further delay action and to try to water down the action to be taken against the telecoms industry.

My problem with Ofcom is its stated mission in its remit from Parliament to protect the interests of citizens and consumers but its staffing from stem to stern with telecoms and broadcasting industry professionals to whom their former working colleagues still in those industries can all too easily pick up the phone to seek help.

I would suggest that as the new boy to this forum you are not in a position to make pronouncements in such arrogant and self righteous terms.  Most people here share my views of Ofcom so it must surely be doing something wrong.
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« Last Edit: Oct 14th, 2005 at 8:40am by N/A »  
 
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dorf
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I hate Qs on Premium NGNs

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Re: OFCOM, Wrong info again!
Reply #13 - Oct 14th, 2005 at 9:18am
 
Yes NGM, i looks to me as if we have an Ofcom supporter has joined us here! Of course, many of us have been campaigning back in the days when all Oftel did was to continuously pretend that Revenue Sharing was totally different to Premiums, and there was no problem!
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Ofcom are completely ineffectual
 
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Mr_Asaboa
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Re: OFCOM, Wrong info again!
Reply #14 - Oct 14th, 2005 at 1:47pm
 
Quote:
Hello Mr Asaboa,

Do you know a gentleman called Mr Peacock by any chance?

And no Ofcom was not the first to take any action on this matter.  Instead I and other campaigners who have complained about these NGN numbers to BT and OFTEL from as far back as 1997 are the campaigners who have been ignored by a corrupt and incompetent regulatory system.  Ofcom put off doing anything about this matter for just as long as it possibly could so as not to upset its telecoms industry chums.

Its first consultation 2 years ago suggested there was no problem because it completely hid the consultation's existence from public view and almost no one (even me) was aware of it or responded as a result.  Then the consultation Ofcom launched in October 2004 clearly produced responses that told it what it needed to do to put things right (even BT told it what it needed to do to put things rights and BT was basically right for once) but because those were not responses convenient to the telecoms industry Ofcom launched another consultation to further delay action and to try to water down the action to be taken against the telecoms industry.

My problem with Ofcom is its stated mission in its remit from Parliament to protect the interests of citizens and consumers but its staffing from stem to stern with telecoms and broadcasting industry professionals to whom their former working colleagues still in those industries can all too easily pick up the phone to seek help.

I would suggest that as the new boy to this forum you are not in a position to make pronouncements in such arrogant and self righteous terms.  Most people here share my views of Ofcom so it must surely be doing something wrong.


No idea who Mr Peacock is ???
This, as you correctly assert, is a "forum" as such am I not at liberty to air my views? I'm certainly not an "Ofcom supporter" but I do believe in being reasonable. And most of you are perhaps expecting too much.
You say most people share your views so "surely [it] must be doing something wrong". How enlightening that you believe the majority is always right. Smiley (You're wrong by the way).
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