SAYNOTO0870.COM - University of Derby

onesexylady

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Re: University of Derby
Reply #60 - Oct 22^nd, 2005 at 2:05pm

Hehe

I'm so excited yes you are all blummin brilliant!!! I can't thank you enough

The 0870 numbers last 4 digits are completely differrent to the geographical one. The 0870 number is 0870 040**** but the last 4 are not the same as the internal dial number and last 4 of the geographical if thats any good

And NTL I think charge just 5p connection charge then free for me on 321 package all weekend it used to be local only. Just in the week its a bit more for non local calls. Actually I do think it makes a little difference if its not NTL to NTL though. But I'm looking into the other thingy dialers now anyway and asking 1899 why I can't use them for that just in case theres a fault

Thanx everyone I've been so impressed how everyone on here has tried to help so much you do a great job

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« Last Edit: Oct 22^nd, 2005 at 2:32pm by onesexylady »

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Dave

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Re: University of Derby
Reply #61 - Oct 22^nd, 2005 at 2:32pm

Quote:

And NTL I think charge just 5p connection charge then free for me on 321 package all weekend it used to be local only. Just in the week its a bit more for non local calls.

NTL 3-2-1 Standard information is here. Is this the package you are on?

From the little information NTL has given in that link, it is local calls to NTL lines only which are 5p, so calls to BT (and others) local numbers don't count.

However, these terms and conditions state:
Quote:

3-2-1 Standard
[...] Our standard 3-2-1 telephone line tariff gives free unlimited local landline weekend calls with no connection fee. Local calls are direct dialled geographic voice calls made from your number to a number that (a) has the same STD code as your own or (b) an STD code that adjoins your STD code area (normally numbers beginning 01 or 02). All chargeable calls are subject to a 5p connection charge.

This doesn't mention that the local calls have to be to NTL numbers, so which is it? ???

Assuming you're not local to Derby, it looks as though you'll pay a 5p connection fee plus 3p per minute in the daytime, 2p/min in the evening and 1p/min at the weekend.

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onesexylady

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Re: University of Derby
Reply #62 - Oct 22^nd, 2005 at 3:04pm

Got this message back from 1189 don't know if it really will be temporary but I have a feeling it wont be:

'Due to the complexity of some connections, technical problems may occur. This
type of fault is mostly
temporary, please try again later.'

I rang ntl to check the call costs and it seems I missunderstood thier letter to me recently regarding call charges

Its 3-2-1 so

5p connection charge to all

3p in the day
to all telephones ntl or not even local

2p at night
to all telephones ntl or not, but local calls are free

1p at weekend
To non local calls, all other calls free ntl or not

I made the mistake of believing all calls included non local calls were free at the weekend only but this was misleading worded in my opinion and you have to pay £6 per month for that on top

Anyway:

I'll sign up with 181885 or 18866 if it doesnt start working on 1899 or if anyone knows any others to try I'll look into them although it still might not work on them either as they are all part of the same group arent they? which is the best to try?

If I cant get a cheap pre dial at least it's better than 0870 by a long way so I'm still very happy

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« Last Edit: Oct 22^nd, 2005 at 3:14pm by onesexylady »

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NonGeographicalMan

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Re: University of Derby
Reply #63 - Oct 22^nd, 2005 at 9:40pm

Its really good to hear you have managed to track the number down.

Two things really:-

(a) Do we think these numbers can only be accessed from an NTL cable phone line. If so that's obviously why you can't access it using 1899 who basically guarantee equivalent access to all uk numbers that you can get on a BT line. Try getting any friends or relatives of your daughter on a BT line to call her geographic number and see what happens.

(b) Do NTL offer an all geographic uk calls in the evening and weekend package at say £5 per month? If so obviously probably worth you getting one of those depending how often you talk.

Lastly other than all uk calls off peak or at any time package with NTL the only people doing set prices per call (no matter how long) are 1899, 18866 and 18154. They are all part of Finarea so the access situation should be identical.

You might however want to check out all the dial through providers listed on the below link, especially TopUpDiscount who claim uk calls are 0p per minute. However their access number is 020 so unless I'm missing something then uk calls are not really free. Might be useful though if you are an NTL customer in London or on an adjacent exchange to 020.

See http://niftylist.co.uk/country_223.html for more info.

You could also consider one of these Three mobiles for £5 per month with 500 minutes of calls as if you need a mobile anyway that only costs 1p per minute at any time per call minute.

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jrawle

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Re: University of Derby
Reply #64 - Oct 23^rd, 2005 at 12:08am

Quote:

The 0870 numbers last 4 digits are completely differrent to the geographical one. The 0870 number is 0870 040**** but the last 4 are not the same as the internal dial number and last 4 of the geographical if thats any good

I'm a little confused... the last four digits of the 0870 number are different to the internal number, but the geographical number (presumably 05xxxx) is the same as the internal number? Please let me know, as this may help at other universities with NTL systems.

I'm going to have another go at BT over "national dialling" numbers. This time I'll try to speak to someone senior at customer services (after I've looked up the legislation that says they have to provide access to all numberes...)

Might it also be worth approaching the likes of 1899 to ask why these numbers can't be dialled?

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onesexylady

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Re: University of Derby
Reply #65 - Oct 23^rd, 2005 at 10:18am

hi jrawle

Yes I meant to put internal dial number not dial number so yes the last 4 digits of 01332 05**** are the same as her internal number, sorry about that.

I contacted 1899 yesterday and they sent a message back saying that when if I get the message 'sorry the number you dialed is invalid' that its usually a temporary problem and to try later but I just think its more than that as it's staying a problem. They said its due to the technical complications with some numbers. Anyway I then put another message through to report it as a fault I just said it was obviously not just a temp problem as I'd tried it many times but as yet I've had no reply. I did give them the number though

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« Last Edit: Oct 23^rd, 2005 at 10:19am by onesexylady »

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jrawle Supreme Member Offline Posts: 708 Didcot, Oxfordshire Gender:	Re: University of Derby Reply #66 - Oct 23^rd, 2005 at 3:12pm Even BT claimed it was a temporary problem, and blamed NTL, despite the fact that the numbers work OK from an NTL line. The fact it, these numbers aren't supposed to be dialled by the end user. Services such as 1899 might use BT to route calls somewhere along the line.
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Tanllan Supreme Member Offline Posts: 797 Gender:	Re: University of Derby Reply #67 - Oct 23^rd, 2005 at 3:15pm These numbers, beginning with a 0 or 1 after the area code may not be generally issued for end user use, but there is no technical, nor regulatory, reason why they should not be diallable. I think.
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Dave

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Re: University of Derby
Reply #68 - Oct 23^rd, 2005 at 3:20pm

From National Telephone Numbering Plan published by Ofcom:
Quote:

Definitions and Interpretation

‘National-Dialling-Only Number’ means a Geographic Number that can only be Adopted or otherwise used with its Geographic Area Code and for purposes where
End-Users will not dial it;

Quote:

‘National-Dialling-Only’ Numbers
B3.1.5 Geographic Numbers shown as ‘Free for National-Dialling-Only’ in the National Numbering Scheme shall not be Adopted or otherwise used in circumstances where they have public visibility. Where these numbers are Adopted or used for outgoing services a presentation number that is either non-geographic or which permits Local Dialling shall appear for Calling-Line Identification purposes. In the event of a code change to eight-digit numbering in a geographic area, those who have Adopted or used ‘National-Dialling-Only’ numbers shall migrate to the appropriate new range by the end of Parallel running.

So what is Ofcom's stance on these numbers with regards to BT's obligation to allow all numbers to be diallable from its lines?

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« Last Edit: Oct 23^rd, 2005 at 4:13pm by Dave »

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NonGeographicalMan

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Re: University of Derby
Reply #69 - Oct 23^rd, 2005 at 7:47pm

Quote:

So what is Ofcom's stance on these numbers with regards to BT's obligation to allow all numbers to be diallable from its lines?

Typical Ofcom Reply:-

"We will amend the regulations to fit in with whatever our former working colleagues at NTL and BT tell us best fits in with their business plans."

"As for customers, bloody complainers the lot of them always trying to get in the way of a decent profit for the hardworking directors of telecoms companies" Roll Eyes

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adjonline Newbie Offline Posts: 2	Re: University of Derby Reply #70 - Nov 6^th, 2005 at 10:58pm I just wanted to confirm that 01332 05xxxx does indeed work for other student rooms, and that it is working from both a Vonage line and an Orange mobile. No BT line here to try it with, sorry
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jrawle Supreme Member Offline Posts: 708 Didcot, Oxfordshire Gender:	Re: University of Derby Reply #71 - Nov 7^th, 2005 at 5:29pm I've added the number to the database as I couldn't find it in the unverified list.
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onesexylady Junior Member Offline Posts: 97 Nottingham Gender:	Re: University of Derby Reply #72 - Mar 17^th, 2006 at 1:30pm Just wanted to say that we have noticed this number is nit accessible through some mobiles and some landlines, I suppose it depends on which provider you use but you get through with NTL don't know how long for though it seems they are clamping down what with the merge with telewest and getting rid of the 0800 numbers
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NonGeographicalMan

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Re: University of Derby
Reply #73 - Mar 17^th, 2006 at 5:04pm

onesexylady wrote on Mar 17^th, 2006 at 1:30pm:

Just wanted to say that we have noticed this number is nit accessible through some mobiles and some landlines, I suppose it depends on which provider you use but you get through with NTL don't know how long for though it seems they are clamping down what with the merge with telewest and getting rid of the 0800 numbers

If they ever do block access completely you should escalate a complaint to the highest possible level and deadlock with TeleWorst/NTHell and then take it on to Ofcom and/or Otelo for adjudication. In a way it would be worth doing that now about the numbers that cannot access it although I suppose that might have the own goal impact of hastening the day of NTL trying to block the number altogether. Ofcom are so useless that they rarely ever seem to intercede on behalf of the citizen consumer.

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jrawle

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Re: University of Derby
Reply #74 - Mar 17^th, 2006 at 6:20pm

Quote:

If they ever do block access completely you should escalate a complaint to the highest possible level and deadlock with TeleWorst/NTHell and then take it on to Ofcom and/or Otelo for adjudication.

Will this get anywhere? I thought it's only BT that are required to allow access to all numbers.

onesexylady: these numbers, where the local number starts with "0", aren't accessible from BT lines. I don't know whether this is because they are NTL numbers, or whether BT simply block all such numbers. I suspect it's the latter, in which case NTL could do the same, I suppose. Some mobile operators, such as Orange, route some calls through NTL, so the numbers can be dialled from there too.

I still think "national dialling only" numbers count as phone numbers, so BT should allow access to them.

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