SAYNOTO0870.COM - Dixons Freetalk

dby416

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Dixons Freetalk
Oct 17^th, 2005 at 10:14pm

A nasty suprise awaits those who wish to call FREETALK dixon's new voip/internet home phone customer service. It's based in the states and uses a 0871 number at 10p per min.

08712 182180 be great to find out an alternative less costly number

freetalk Company Headquarters
Foxglove House
166 Piccadilly
London
W1J 9EF

Customer / Technical Support Phone Number
0871 218 2180 (10p per minute)

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« Last Edit: Oct 17^th, 2005 at 10:28pm by Dave »

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mikeinnc

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Ofcom - quis custodiet
ipsos custodes?

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Perth Western Australia
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Re: Dixons Freetalk
Reply #1 - Oct 17^th, 2005 at 11:05pm

Quote:

A nasty suprise awaits those who wish to call FREETALK dixon's new voip/internet home phone customer service. It's based in the states and uses a 0871 number at 10p per min.

What a stinking lousy trick!! It's only to be expected - just another scam. As I have said previously, I cannot see any value in having VoIP in the UK because of the ridiculous prices the VoIP providers are charging for 0870 - 0845 calls...which could be 30 to 40% of an average subscriber's calls. So much for FREEtalk

Anyway, the Dixons plan is run by Packet8. Their US 24 hour customer service number is 1-888-898-8733. Notice something there? Yes, if you are a Packet8 customer in the US, you have a TOLL FREE number for customer service. But, oh no, in Rip-Off Britain, "...we'll slug the suckers for a few more quid...." Angry

So. dby416, I'd suggest you call that number instead. It will not be toll free to you, of course, but it will cost you a normal US call charge...which, ridiculously, is probably considerably cheaper than calling 0871.

BTW, the Packet8 web site is www.packet8.net

You might get far better information there than being constantly ripped off by Dixons.

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Keith

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Surrey
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Re: Dixons Freetalk
Reply #2 - Oct 17^th, 2005 at 11:12pm

Quote:

So. dby416, I'd suggest you call that number instead. It will not be toll free to you, of course, but it will cost you a normal US call charge...which, ridiculously, is probably considerably cheaper than calling 0871.

Yep on my particular BT package calls to US anytime is 5p so half the price to phone a US number than a 'supposedly' non premium UK number. Ludicrous isn't it.

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acuk Newbie Offline Posts: 5	Re: Dixons Freetalk Reply #3 - Oct 22^nd, 2005 at 5:07pm you should be able to call the toll free (freephone) usa helpline using your freetalk connection free of charge if thats working. if not you could use the service on www.telediscount.co.uk to call them at UK local rate. it's via an 0845 number, but 1p beats 10p a min! hope this info helps.
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bigjohn

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Re: Dixons Freetalk
Reply #4 - Oct 22^nd, 2005 at 6:08pm

Quote:

you should be able to call the toll free (freephone) usa helpline using your freetalk connection free of charge if thats working. if not you could use the service on www.telediscount.co.uk to call them at UK local rate. it's via an 0845 number, but 1p beats 10p a min! hope this info helps.

Cant see any 0845 number mentioned on

www.telediscount.co.uk

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BJ.

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Heinz Supreme Member Offline Posts: 1,362 Essex	Re: Dixons Freetalk Reply #5 - Oct 22^nd, 2005 at 6:43pm Quote: Yep on my particular BT package calls to US anytime is 5p so half the price to phone a US number than a 'supposedly' non premium UK number. Ludicrous isn't it. You could divide that by ten - USA is 4p connection and ½p per minute using 18185.
Back to top	After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015 IP Logged

acuk

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Re: Dixons Freetalk
Reply #6 - Oct 23^rd, 2005 at 8:56am

Call their usa free phone number from th euk at local rate. follow these instructions:

Call 0845 2 441 441
follow the instruction you hear on the phone
Enter the full usa number including international dialing code.
So you should enter their number like this - 001-888-898-8733
This call will then only cost you UK local rate! saving upto 9p per minute compared to the 0871 rip-off revenue generating line!

I got these details from www.telediscount.co.uk - also a great website for making cheap calls worlwide.

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Dixons Freetalk Reply #7 - Oct 23^rd, 2005 at 12:26pm Thats assuming that the same call centre answers the Free Talk enquiries of course. You can dial normal USA Geo,s and mobile numbers for 0.5p a min at the mo using www.18185.co.uk www.18185.co.uk
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mc661

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Habitual FOI requester.

Posts: 432
West-Norfolk
Gender: male

Re: Dixons Freetalk
Reply #8 - Oct 23^rd, 2005 at 9:42pm

Quote:

Call their usa free phone number from th euk at local rate. follow these instructions:

Call 0845 2 441 441
follow the instruction you hear on the phone
Enter the full usa number including international dialing code.
So you should enter their number like this - 001-888-898-8733
This call will then only cost you UK local rate! saving upto 9p per minute compared to the 0871 rip-off revenue generating line!

I got these details from www.telediscount.co.uk - also a great website for making cheap calls worlwide.

isnt this what were ment to stop? 'local rate' ITS NOT LOCAL RATE!

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