Just sent in my standard FOI to them, interesting to note I got a response from the solictor straight away saying she may not be able to answer the question relating to the 0870.
I also want a copy of the tenacy agreement for the MMU Students Villiage as my mate whos there is having problems with them entering his room at 2am shouting "INSPECTION" and apparently they can do it under the agreement.
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Thank you for your request for information about telephone numbers. Your request was received today and I am dealing with it under the terms of the Freedom of Information Act 2000.
I believe at this time that it will be likely that parts of your request can not be answered. I am currently considering an exemption on questions 1.0 to 1.8.1 and 4.0 and will contact you shortly to advise and assist you further on this point.
My Ref: SE/FOI/10/MMU/1
Your Ref:
Dear Sir or Madam
FREEDOM OF INFORMATION ACT REQUEST
I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act. In order to assist you with this request, I am outlining my query as specifically as possible.
If however this request is too wide or too unclear, I would be grateful if you could contact me as I understand that under the act, you are required to advise and assist requesters.
I wish to have the information for ALL areas of MMU, including but not limited to, Main Campus, Student Accomadation (including Manchester Students Village), other campus's.
1. Do you use 0870 telephone numbers? (in ALL Areas of the Universty
including but not limited to, manchester students village and all campuses).
1.1. And if so, what are the equivalent geographical numbers?
1.1.1 And the equivalent geographical numbers for dialing from abroad?
1.2. What revenue do you receive per minute and in total from the use of 0870 numbers?
1.3. Are you aware of the revenue collected by your telecom provider, from your callers?
1.4. Have you considered the revised COI1 guidelines?
1.4.1. If so, what conclusions did you come to?
1.5. Do you realise that all calls (local/national) cost the same regardless if calling from Glasgow or Bath??
1.6. Are you aware of the cost implications to your callers, when using 0870 numbers, including calls from mobile phones?
1.7. Are you also aware that callers cannot connect to 0870 numbers from overseas?
1.7.1 Please now re-answer question 1.1.1. based on the
information gathered for question 1.7.
1.8. How much does it cost to call an 0870 number:
1.8.1. In the Daytime.
1.8.2. In the Evening.
1.8.3. At Weekends.
2. Do you use 0845 numbers?
2.1. And if so, what are the equivalent geographical numbers?
2.1.1. And the equivalent geographical numbers for dialing from abroad?
2.2. What revenue do you receive per minute and in total from the use of
0845 numbers?
2.3. Are you aware of the revenue collected by your telecom provider, from your callers?
2.4. Have you considered the revised COI1 guidelines?
2.4.1. If so, what conclusions did you come to?
2.5. Do you realise that a call to local number costs the same as a call to a national number when made from the same location for the majority of telephone subscribers?
2.6. Do you realise that 0845 numbers now offer no cost advantage to callers, irrespective of their location, only disadvantages?
2.7. Are you aware of the cost implications to your callers, when using
0845 numbers, including calls from mobile phones?
2.8. Are you also aware that callers cannot connect to 0870 numbers from overseas?
2.8.1 Please now re-answer question 2.1.1. based on the
information gathered for question 2.8.
2.9. How much does it cost to call an 0845 number:
2.9.1. In the Daytime.
2.9.2. In the Evening.
2.9.3. At Weekends.
3. What companies operate your:
3.1. 0845 telephone numbers.
3.2. 0870 telephone numbers.
3.3. Telephone switch equipment
4. I would also like all the internal documents, memos; meetings;
discussions and any information relating to the tender of the 0870, 0845 numbers.
5. I would also like a FULL blank copy of the license agreement which students have to sign in order to stay in the Manchester Student Village.
(Please mark it as a copy released under FOI)
6. What is MMU's response to the Ofcom Consultation on the use of 0845, 0844, 0871, 0870 numbers
http://www.ofcom.org.uk/consult/condocs/nts_forward/nts_pes/) and the subsquent proposed banning of revenue sharing on 0870 numbers.