Shiggaddi
Senior Member
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Posts: 411
Saltash, Cornwall
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Also, because of the complete lack of publicity for this company, the majority of people on 18866 are astute moneysavers, who DO check the telco market for better deals, such as 18185 and probably know it's the same company behind it.
BT might be able to continue to rip people off by raising their prices, and fob us off by saying we're getting a better deal because of the prices that they've lowered. Talk Talk, Homecall, Tele2, and OneTel have big advertising budgets and sales people who lure customers in with big deals, which expire after a while and customer apathy keeps loyal customers who pay a higher price.
But people have joined 18866, because they are members of websites like this one, and moneysavingexpert, and are not the sort of customer to take price increases lightly. 3p per call is still quite competitive compared to BT Option 1.
However, there's quite a few telcos that will give free weekend calls, as part of their standard no fee plan, and just dial saver gives free evening calls as well, and a few others charge a monthly fee, which if making alot of calls is more worthwhile than 3p per call.
This then leaves 18866 customers using them only for daytime calls, which cost more to carry than evening and weekend calls, even though 18866 charge the same price whether daytime, evening, or weekend.
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