SAYNOTO0870.COM - O2 Returns Helpline

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SAYNOTO0870.COM › Main Forum › Geographical Requests › O2 Returns Helpline

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O2 Returns Helpline (Read 9,522 times)

svkhtn Newbie Offline Posts: 4	O2 Returns Helpline Oct 31^st, 2005 at 5:27pm Does anyone know the alternative number for the O2 Returns Helpline ? I tried other numbers from the list of this site but they are not the Returns HelpLine. The number is: 0870 225 0208 Thanks, SV
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Foxy Newbie Offline Posts: 35 Essex Gender:	O2 RETURNS - 0870 225 0208 Reply #1 - Dec 11^th, 2006 at 4:05pm Hi has anybody got a geographical for this number please? They're based in South Manchester, and the normal resolution of going via the O2 switchboard 0113 272 2000 didn't work as they don't have them listed. Thanks. Foxy.
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5MINSALONE Newbie Offline Grrrrr! Posts: 9 Chester UK Gender:	o2 Product Returns Helpline 0870 225 0208 Reply #2 - Apr 28^th, 2007 at 1:29pm Hi All Just wondering if anyone knows an alternative number I can ring for the above, I have tried 0800 5874715 but the lady said i had to ring the 0870 number as she doesn't deal with returns. In anticipation Claire x
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Dave

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Posts: 9,902
Yorkshire
Gender: male

Re: o2 Product Returns Helpline 0870 225 0208
Reply #3 - Apr 28^th, 2007 at 2:09pm

5MINSALONE wrote on Apr 28^th, 2007 at 1:29pm:

Just wondering if anyone knows an alternative number I can ring for the above, I have tried 0800 5874715 but the lady said i had to ring the 0870 number as she doesn't deal with returns.

Do you know the address for returns? Foxy says that they're based in South Manchester.

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5MINSALONE Newbie Offline Grrrrr! Posts: 9 Chester UK Gender:	Re: O2 Returns Helpline Reply #4 - Apr 28^th, 2007 at 2:36pm Sadly no I don't They wont give me the address over the phone or in email I have to ring the other number instead. Sorry Dave I tried looking for another thread but missed this one. Fankoo for a painless move lol
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cj1207

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Posts: 2
Glasgow, Scotland
Gender: male

Re: O2 Returns Helpline
Reply #5 - May 16^th, 2007 at 11:01am

I work for O2, the Returns Department is outsourced to a company called LBM in Belfast, but with that said calls are sometimes routed to Bury / Preston /Cardiff when LBM are busy / closed.

None of us have the geo number for it, but from 27th April all calls to an O2 0870 number, made from an O2 Pay Monthly mobile phone, are not charged. You'll only be charged if you call from a landline / non-O2 mobile.

Alternatively, do as the DB suggests, call 'Select' customer services and they WILL put you through. 08005874715.

Any address given to you will be in Normanton (WF1), but this is simply a warehouse.

HTH.

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