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Iberia Airlines (Read 43,718 times)

bhaja Newbie Offline Posts: 1	Iberia Airlines Nov 2^nd, 2005 at 2:57pm please help me with iberia's no,i couldn't find it here.08706090500.after my luggage being broken into on arrival & now on return my luggage went missing i don't fancy calling them on 0870 no from my mobile. ~ Edited by Dave: Thread title amended
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jamesbond

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Posts: 301
Suffolk
Gender: male

Re: anyone knows iberia customer service no in the
Reply #1 - Nov 2^nd, 2005 at 9:58pm

Hi there!

I cannot supply you a geo number for the London office, however I have a got a number in Spain:

0034 91 514 99 58

I would suggest that you register your mobile either with Onetel or 18866, and you will get a London number to phone. You will then hear prompts to phone using the respective networks, however LISTEN to what they tell you do on the network, otherwise you WILL be paying MOBILE rates.

I hope, that this is of some assistance.

By the way, this info has been taken from Iberia's website.

James Bond

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Paolo Newbie Offline Posts: 1	Re: anyone knows iberia customer service no in the Reply #2 - Nov 2^nd, 2005 at 10:58pm Iberia in the UK are based in Hammersmith, W.London. (0208) 222 8900
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jamesbond Senior Member Offline Posts: 301 Suffolk Gender:	Re: anyone knows iberia customer service no in the Reply #3 - Nov 3^rd, 2005 at 7:28pm Hi Paolo, Yes, you are correct, however according 118118.com there is also another telephone number: 020 8222 8982 It may be worth trying too. Well done. James Bond
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Tone Newbie Offline Posts: 1 Cumbria, UK Gender:	Re: anyone knows iberia customer service no in the Reply #4 - Nov 4^th, 2005 at 12:05pm I tried both Paolo's and James' offerings. The first (8900) offered options that had nothing to do with customer service, except that the caller was directed to the 0870 number ... The second (8982) answered with electronic noise - a fax or a modem. Still hoping, then ...
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jamesbond Senior Member Offline Posts: 301 Suffolk Gender:	Re: anyone knows iberia customer service no in the Reply #5 - Nov 4^th, 2005 at 6:43pm Try Iberia's mainland Spanish number: 0034 902 400 433 Passenger Matters Let me know if this works. James Bond
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NonGeographicalMan Ex Member	Re: anyone knows iberia customer service no in the Reply #6 - Nov 5^th, 2005 at 4:25pm Quote: Try Iberia's mainland Spanish number: 0034 902 400 433 Passenger Matters Let me know if this works. James Bond You can call a Spanish number for 0.5p per minute plus 4p connection charge with www.18185.co.uk
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jamesbond Senior Member Offline Posts: 301 Suffolk Gender:	Re: anyone knows iberia customer service no in the Reply #7 - Nov 5^th, 2005 at 6:09pm Thanks for the info re www.18185.co.uk. ; I suppose, that company still does not accept a direct debit. Cheers. James Bond
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NonGeographicalMan

Ex Member

Re: anyone knows iberia customer service no in the
Reply #8 - Nov 5^th, 2005 at 6:34pm

Quote:

Thanks for the info re www.18185.co.uk. I suppose, that company still does not accept a direct debit.

Correct no Direct Debit option with 18185 but they are perfectly trustworthy with credit card charges at Finarea who also provide 18866 and 1899.

If you don't like paying that way you can use Finarea's dial through brand to Spain called http://www.bestminutes.co.uk at 1p per minute at all times, subject to 5p minimum BT connection fee. Calls charged on your BT bill like any normal 0844 call.

Or why not book your Iberia flight online at http://www.opodo.co.uk who tend to offer special deals on Iberia tickets not available at www.expedia.co.uk or www.travelocity.co.uk Opodo is part owned by Iberia.

Don't try booking at www.iberia.com though as you won't get the best price and their website is horrible.

« Last Edit: Nov 5^th, 2005 at 6:35pm by N/A »

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martyngs Newbie Offline Posts: 8	Iberia Airlines Reply #9 - Feb 20^th, 2007 at 11:18am Any alternative to 0870 609 0500. They have an admin number 020 8222 8900, but no connection to resevations or bookings. Martyn
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lompos Supreme Member Offline Posts: 791	Re: Iberia Airlines Reply #10 - Feb 20^th, 2007 at 12:04pm Suggest you call Iberia in the US on 001800 772 4642. Although this is a toll free number calls from overseas are charged at direct dialled rates, typically 1p/min, for example via 08448612121. When calling them keep in mind the time difference, they are open from 8am Eastern Standard Time onwards (1pm UK time)
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martyngs

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Posts: 8

Re: Iberia Airlines
Reply #11 - Feb 21^st, 2007 at 11:03am

After a bit of posing as an agent, I elicited that 0870 609 0500 gets you their Madrid office. 0034 902 400 433 is a Spanish premium rate line which appears inaccessible from UK. 0034 91 514 9958 appears to drop out after a few seconds. Searching the spanish telephone directory I've found 0034 91 587 7458, but at present I've only managed to get an announcement in spanish saying "all our agents are busy, please try later"

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lompos

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Posts: 791

Re: Iberia Airlines
Reply #12 - Feb 21^st, 2007 at 11:33am

In Europe Iberia's telephone numbers start with "9" in all countries except Austria. Although I haven't checked, I suspect numbers starting with "9" are premium rate numbers.

The number in Vienna, Austria, is: 0043 179 567 722 and this is an ordinary geographic number. Option 3 is for English.

From UK landlines Iberia's Austrian number can be called for 1p/min via various providers, e.g. 0844 861 3535.

For the same cost, 1p/min, Iberia in the US can also be called (see post above)

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martyngs Newbie Offline Posts: 8	Re: Iberia Airlines Reply #13 - Feb 22^nd, 2007 at 10:30am Thanks for all the help. I eventually got through to the Madrid office and they were absolutely useless!!(Hope their flights are better!!!) martyngs
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erik99 Newbie Offline Posts: 4	Re: Iberia Airlines Reply #14 - Oct 23^rd, 2007 at 4:38pm Thanks for directing me to this thread. But 0208 222 8900 said "Index Voice Manager" and 0208 222 8982 is a fax or similar. Do I gather that there are no verified numbers for Iberia after all?
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