nutellajunkie wrote on Nov 25
th, 2005 at 3:29pm:
ahh they are incapable of much them untrained staff in the other countries.. If they need the money that much, they should take pride in their work, learn the job and sound like they are enjoying the job..
But no, all we get is obvious script reading, slave driven, illiterate, attitude infested cheek - You try asking them what caller ID is, or any other communications question, go on, dare ya to ask one what a LLU is! its actually quite amusing!
I have a TV with Sky built in. As I am sure all readers know, it's called an iDTV.
I had a minor problem with my Sky card some time ago and was routed to their call centre annex in India. I gave up after 5 minutes trying to explain to the 'agent' what an iDTV is.