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SAYNOTO0870.COM › Main Forum › Call Providers › Interesting reply from a numpty at Primus

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Interesting reply from a numpty at Primus (Read 8,242 times)

saynonto0871

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Interesting reply from a numpty at Primus
Nov 29^th, 2005 at 7:08pm

I could not find the rates for 087X & 084X numbers on Primus so I dropped them an email as follows:

Quote:

-----Original Message-----
From: a**** [mailto:********@lycos.co.uk]
Sent: 28 November 2005 18:41
To: PlanetTalkers
Subject: Charges to 0871, 0844, 0845 & 0870 numbers

Could you please let me know what your per minute & any connection charges are for the number ranges 0871, 0844, 0845 & 0870 on the Home Phone Saver Tarriff as they are not detailed on your website.

Thank you
Regards

A *****

And got this reply:

Quote:

Dear A*******,

The rates to NGN’s are as follows.

0845 numbers

Eco 0.85 pence per minute

Off-peak       1.26 pence per minute

Peak    3.36 pence per minute

0870 numbers

Eco 1.7 pence per minute

Off-peak       3.36 pence per minute

Peak 6.73 pence per minute

   0844 numbers

Eco    0.0085 pence per minute

Off Peak 0.0126 pence per minute

Peak 0.0336 pence per minute

   0871 number

Eco       0.017 pence per minute

      Off Peak 0.0336 pence per minute

      Peak    0.0673 pence per minute

Eco being weekends (Fri midnight- Sun midnight)

Off Peak being evenings (6pm-8am)

Peak being daytime (8am-6pm)

Many Thanks,

Primus Telecommunications

Somehow someone's got their decimal places all wrong on the 0871 & 0844 quote & even if you do correct the decimal places it makes them the same cost as 0870 & 0844 which can hardly be correct.

How is anyone expected to know the real cost of call & how NGNs work when even the carriers own staff don't know? Shocked

Needless to say, I've requested clarification Wink

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BAT21Tiger

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Re: Interesting reply from a numpty at Primus
Reply #1 - Dec 1^st, 2005 at 2:57am

I think it's this - on 0871 move the decimal point one place to the right - 0871's are borderline PREMIUM RATE (see OFCOM's comments) so expect this to be a big earner. Unless of course that IS what you would pay as a customer, but moving the decimal point would then show what the CALLER pays....

Just a guess . . .

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Interesting reply from a numpty at Primus Reply #2 - Dec 1^st, 2005 at 9:10am That cannot be right because 0871 has different charging bands ranging from 6p to 10p a minute.
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gdh82

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Re: Interesting reply from a numpty at Primus
Reply #3 - Dec 1^st, 2005 at 10:58am

OFCOM - If you're monitoring this site as much as we suspect, I hope you're reading this thread

This is just one more example of how most of us can get bamboozled by the overly complicated and overpriced NGNs. I know this suggestion is commonplace in these circles but why not move revenue sharing to the '09' range where there's greater clarity and consumer protection and charge the 087x/084x at geographic rates! Not only would this provide a fairer system, it would be considerably easier to understand!

PS I'm afraid I can't help with the original post as I'm as confused as the rest of us!!! Embarrassed

« Last Edit: Dec 1^st, 2005 at 11:06am by gdh82 »

There's more of us that them, stick together and challenge 0870/0845 etc etc

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saynonto0871 Newbie Offline Posts: 26 UK Gender:	Re: Interesting reply from a numpty at Primus Reply #4 - Dec 1^st, 2005 at 2:00pm gdh82 wrote on Dec 1^st, 2005 at 10:58am: PS I'm afraid I can't help with the original post as I'm as confused as the rest of us!!! no-one here is as confused as Primus Customer Support. Still no response from them as to their actual rates for these numbers, three days on.
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bigjohn

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Re: Interesting reply from a numpty at Primus
Reply #5 - Dec 1^st, 2005 at 2:39pm

saynonto0871 wrote on Dec 1^st, 2005 at 2:00pm:

gdh82 wrote on Dec 1^st, 2005 at 10:58am:

PS I'm afraid I can't help with the original post as I'm as confused as the rest of us!!! Embarrassed

no-one here is as confused as Primus Customer Support. Tongue

Still no response from them as to their actual rates for these numbers, three days on. Undecided

Another thread running on the MSE Site on this matter, with more duff info from Primus.See

http://forums.moneysavingexpert.com/showthread.html?t=119214

BJ.

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saynonto0871

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Re: Interesting reply from a numpty at Primus
Reply #6 - Dec 14^th, 2005 at 6:21pm

OK, I finally received a reply from Primus repeating the same again.
Quote:

Dear A***,

The rates that I have sent to you previously (below) are the rates to non geographical numbers before VAT.

......

   0844 numbers

Eco    0.0085 pence per minute

Off Peak 0.0126 pence per minute

Peak 0.0336 pence per minute

   0871 number

Eco       0.017 pence per minute

      Off Peak 0.0336 pence per minute

      Peak    0.0673 pence per minute

Eco being weekends (Fri midnight- Sun midnight)

Off Peak being evenings (6pm-8am)

Peak being daytime (8am-6pm)

Many thanks,

Primus Telecommunications

They really have no idea.

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