UK Info confirms their address at that postcode, but offers a different number......0870 7741587
Northampton chamber of commerce
http://www.northants-chamber.co.uk/member-profile.php?id=11036 offers a box address
Special Mail Services
PO Box 390
NORTHAMPTON
NN3 6YG
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Found this on the SMS site.
* Why do Special Mail Services use an ‘0870’ telephone number?
‘0870’ numbers are in standard industry use and enable calls to be routed anywhere in the UK. We use an ‘0870’ telephone number to safeguard the anonymity of our geographical location to prevent and minimise opportunities for theft. Calls to this number are not charged at Premium Rate. For tariff charges please refer to your telephone service provider.
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Having looked at their site, I would consider it naive to trust your passport and money to a company that refuses to give their address, nor even an administration address. Their contact page has no way offered to make contact. In fact the only time you see their number, is the 0870 on the booking page.
But perhaps you can make contact via the yank embassy
http://www.usembassy.org.uk/cons_new/sms.htmlSpecial Mail Services (SMS) is a private courier agency contracted by the U.S. Embassy London to provide courier services on behalf of the Consular Section. SMS has an office located in the Embassy. The Embassy cannot assume any responsibility for the efficiency, integrity or reliability of the SMS. The service provided is solely a matter between the customer and SMS.
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Even though the yanks use them, they don't vouch for them. Interesting!
Read a full review of their service here. In fact there are 93 comments about their service
http://www.reviewcentre.com/review177964.htmlThe user friendly bit is
Average RatingsValue for money 1.8/10
Overall value 1.8/10
Recommended 16%
AND THIS IS FROM 93 COMMENTS!
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http://forums.virtualfestivals.com/forums/lofiversion/index.php/t57547.htmlFull of bad comments
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BINGO!!
http://www.efestivals.co.uk/forums/index.php?s=92202584fd905cd5b7acedcad26ea481&...From a comment dated 15 June 2005
SPECIAL MAIL SERVICES LIMITED
Kyoto Close
Moulton Park
Northampton
NN3 6FL
Tel: 01604 782 882
Fax: 01604 782 888
CONFIRMED HERE
http://www.postwatch.co.uk/pdf/policydocs/Oct_2004_complaints_Code_of_Practice.p...OR TRY THIS
http://www.identitycards.gov.uk/library/CompanyProfilesv1-1.pdfReading the right part gives
Switchboard number..........+44 (0) 1604 782881
So out of 2 sites, try numbers starting 01604 78288
?and go sequentialy
BEST OF LUCK
I'D AVOID THEM IF YOU CAN
EDIT
For the hell of it, I just tried ringing them. I've got voipstunt so it's free.
881 just rings, but then it is the switchboard, and it is 2140 on a saturday
882 has a recorded message, with yet another 0870 offering........... 0870 950 1000
888 just rings