GrahamH
Junior Member
Offline
Posts: 52
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I think this is a fair summary of BT's response
1. Right boys, we’ve been rumbled on 0870 by those obnoxious consumers, so we’re going to give in to charging them at 01/02 rates But we’re going to make a big song and dance about it when we do, by making them part of the inclusive free calls on BT Together, pretending that we’re doing them all a big favour, rather than ending this big con
2. OFCOM – you’re faffing around with 0845, so sort that one out – make it the same as Local rate and be done with – then we can include it too in the big PR launch when we put 0870s in BT Together inclusive minutes.
3. Telecom company / Rip off bank land - just switch your numbers over to 0844 or 0872, (or maybe 0871 if we can confuse OFCOM sufficiently over that one) and the consumers will be none the wiser! 0845 and 0870 will be history in a coouple of years, and we'll be back to the current land of lucre
4. OFCOM - your market research is crap (claiming to show there are no call centre queues) but if it had been any good, it would have proven market failure. So thanks very much, because now you’re not allowed to regulate!
5. We just ignore the other calls with revenue share, such as 070, 118 numbers, proposed Police 101 number, 0800 calls from Mobiles, and you can all carry on making a fortune from these.
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