I notice there has been no reply for a few months on this matter.

For the past week I have been recieving calls from this number (08708 503492), and yes they hang up everytime. It is normaly twice in the evening, but today they have called 3 times in the space of 2 hours.

I am registered with BT's telephone preference service yet this number keeps phoning. By all your sugestions and experiences, I see no point in me calling them or asking who it is when they phone.

What can i do apart from just let it keep happening?

Two numbers that were posted in the unverified list now do not accept incoming calls. They are 0113 2977904 and 0113 2977895.

And just in case HBOS happen to be reading this: I suggest you tell your debt collection department to sort out their own problems! They seem to be incapable of handling the problems they create - clearly plenty!
My case was that I had no debts or problems until they starting ringing me up for no reason!

But then last time I had a BIG problem with HBOS, I wrote personally to the Chairman of the Group. Unfortunately he seemingly couldn't be bothered to reply. So clearly the communications, organisational and attitude problems start at the top! After all - who else is responsible?

Just to add a new twist to this... I've been getting calls from these guys, usually several per day, since moving into my new house 3 weeks ago. They're not calling me though, they're calling some woman who I don't even know. She wasn't the previous tenant of the house, and one of the callers gave her address away to me which is on the other side of the village, so it seems she's changed her number and it's been recycled to me.

Every time they call I explain the situation (with increasingly less patience) and they promise not to call again. Then they call again -- needless to say it's a different voice every time. They wake me up in the morning. They disturb me on Sundays. They fill my ansaphone with blank messages. What do I have to do to get them to stop? From reading all your tales of woe, things don't look hopeful... maybe the woman who previously had my number isn't running away from debt at all, she just got fed up with their constant harrassment!

I'm on TPS but I assume they'll be no use here, as these people aren't cold calling, they're just calling the wrong person.
Have I got any chance of getting BT to block the number (without paying for it)?

q-star wrote on Jun 11^th, 2007 at 7:48pm:

As you know her name and address, can you get her new number - and give it to your problem callers (and/or put it on your answering machine's outgoing message)?

Or pretend to be her and invite them to come round and discuss the matter!

I see this appalling situation seems to continue to raise it's head.  I was in a similar position of being plagued with calls from them. Their conduct was totally opposite to the advise given out by banks regarding fraud and some of them were quiet rude.   I finally managed to get a number to ring  0113 2356901 and spoke to a supervisor. I asked for the name of the Chief Executive so that I could write and make an official complaint.    His name is Andrew Hornby Halifax PLC PO box 607 Trinity Road Halifax. HX1 2UJ.   I'm sure it was not a coincident but the calls ceased. 
The worst thing about their attitude is that they want your details over the phone but will not even tell you what the inquiry is about, hiding behind the data  protection act.

I hope you finally get them off your back.  I don't even bank with them!!!!!      

Thanks for the e-mail address Derrick, we had been receiving between 3 and 6 calls a day for some weeks from this number. They wanted to contact the previous occupant of our house and would not stop though we had no forwarding address or number.

I e-mailed Andy Hornby received a prompt reply and the matter was passed to Shaun Doherty,  Operations Director, HBOS Retail. The calls stopped immediately I have received very courteous e-mails and letters from them. They are grateful for the feedback and keen to sort out the problem so a great result for everyone.